Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

GoDaddy deletes my domains and charges me to restore them

asifali.me

Post reply on HN
Print view View original

121–128 of 128 posts

Re: GoDaddy deletes my domains and charges me to restore them

#121

Post by wpietri »

kintamanimatt wrote: post #36
treitnauer wrote: post #17

GoDaddy's dashboard might be bloated which can be confusing but I doubt they deliberately delete domains after removing the credit card info from your account (as long as a domain hasn't reached the expiration date of course). As the GoDaddy representative correctly mentioned, it is the registries who are to blame for any restore fees. It's bad enough that you as a customer lost domains so Verisign, PIR, Afilias or a…

GoDaddy do all kinds of things you wouldn't expect, and often they're just one of many frequent snafus. I had a domain go dead for months because they weren't pushing changes to the underlying registry, and they had no idea what was going on. They didn't fix the issue until I'd called dozens of times. Their staff are poorly trained and it appears as though they're prone to lying to get people with complex issues off…

Yep. A while back they sent me an email saying one of my domains, one not even registered with them, was listed for auction.

It turned out it was all a scam to get me to sign up for some sort of protection or monitoring service. And the sales rep was obviously an experienced scammer, not just some hapless phone operator. He eventually swore at me and hung up.

If those guys were on fire, I wouldn't piss on them to put it out. And as far as I'm concerned, anybody who works there is complicit in a (possibly technically legal) criminal enterprise.

Re: GoDaddy deletes my domains and charges me to restore them

#122

Post by larrys »

Osiris wrote: post #108
larrys wrote: post #95

Earlier quoted context omitted.

(I own a registrar) "As far as this particular incident, I can also confirm that if you have auto-renewal turned off, when the domain expires there's a cost to GoDaddy to get that domain back." Specifically "when a domain expires". A deletion and an expiration are two different things. A domain name (with respect to .com .net .org .info) is automatically renewed at the registry level (Verisign/Afilias/PIR) upon "expi…

Thanks for the info. As I said, I don't work in Domains so I'm not as knowledgeable about this process as you are. Question, if a domain goes into redemption, can it only be renewed again by the same person using the same registrar?

Using the same registrar: Yes - only the same registrar has access to the domain. Built into the system (.com .net .org .info). No way at all around that.

By the same person: According to ICANN/Registries: Yes. But there is nothing to prevent a registrar from putting it in someone elses name in the sense that there is nobody policing that action. Also there is nothing to prevent a registrar from putting the name back in the original owners name and changing it a day, hour, week, month later either. (But as I said even though Registrars have to certify they aren't doing this there is nobody enforcing this at all.)

Re: GoDaddy deletes my domains and charges me to restore them

#123

Post by sp332 »

wpietri wrote: post #120
sp332 wrote: post #98

Earlier quoted context omitted.

Not that I disagree with your point, but GoDaddy ran a lot of tests and the ads with scantily clad women put in seemingly compromising positions or being taken advantage of returned the most money in sales. So it's not like they're just doing it for fun; it's all business. But yeah - don't use GoDaddy. (edited for clarity, I hope)

"It's all business" is the worst excuse in the world for being a shitty human being. I would rather somebody be an honest asshole. At least if they can admit they like being misogynistic, there's a chance they might get their act together one day. But being willing to make the world worse because it lines your pockets? And then saying, "Oh man, it's not me, it's that darned business thing making me do it"? That's a s…

More like "our customers respond well to misogyny" which means they will change as our culture changes. I see it as more of a commentary than a cause.

Re: GoDaddy deletes my domains and charges me to restore them

#126

Post by brewdad »

egeozcan wrote: post #79
UnoriginalGuy wrote: post #66

Earlier quoted context omitted.

Could we be constructive and maybe name some GOOD domain registrars - so that if people read this and are on GoDaddy they could move? I've heard good things about "namecheap."

Actually I've been searching for one which provides 2 factor authentication but couldn't see a popular registrar which provides this.

Name.com offers this through Verisign's mobile app. I haven't used it as I just noticed it today.

Re: GoDaddy deletes my domains and charges me to restore them

#127

Post by cdvonstinkpot »

windexh8er wrote: post #81
UnoriginalGuy wrote: post #66

Earlier quoted context omitted.

Could we be constructive and maybe name some GOOD domain registrars - so that if people read this and are on GoDaddy they could move? I've heard good things about "namecheap."

The only registrar I will tell anybody about anymore is Gandi (gandi.net). For ~$15USD you get the domain, private registration and an SSL cert for a year. I don't like some of what Namecheap has done in the past and I've had nothing but stellar service from Gandi.

Thanks for mentioning Gandi.

Clickable: https://www.gandi.net

They're the only ones I've come across as of late who offer 10 year registrations other than GoDaddy. That's the only reason I've stayed with them, and now I can be rid of their god awful interface.

Re: GoDaddy deletes my domains and charges me to restore them

#128

Post by wpietri »

sp332 wrote: post #123
wpietri wrote: post #120

Earlier quoted context omitted.

"It's all business" is the worst excuse in the world for being a shitty human being. I would rather somebody be an honest asshole. At least if they can admit they like being misogynistic, there's a chance they might get their act together one day. But being willing to make the world worse because it lines your pockets? And then saying, "Oh man, it's not me, it's that darned business thing making me do it"? That's a s…

More like "our customers respond well to misogyny" which means they will change as our culture changes. I see it as more of a commentary than a cause.

That's only true if they have no effect. But I think it's absurd to say that superbowl commercials have no influence on culture. The whole point of advertising is to influence. I agree that their success is a symptom, but at that scale I believe it is also a cause.
Post reply on HN