Earlier quoted context omitted.
I wish they supported .io domains!
I recommend iwantmyname.com They're on HN, and have good support. Have several .io through them.
Thanks! Been looking for this address after I saw it here on HN a few weeks ago.
GoDaddy deletes my domains and charges me to restore them
71–80 of 128 posts
Re: GoDaddy deletes my domains and charges me to restore them
#72Earlier quoted context omitted.
What about the security angle? The registrar should log these transactions with the IP address and probably the UA string so they can tell the customer what computer they were using when they did it. And if it wasn't them, then investigate how their password was stolen or security was breached. Does your registrar log information like this?
GoDaddy is apparently too big to do this OR they don't have access to this data readily.
I could believe this - once you have load balancers, multiple proxies and different servers all over the place - getting the IP address of a request can become difficult.
If there's no business driver in making that happen, then it quickly falls by the wayside and you are left without the "luxury" of that information being available in a readily accessible form (i.e. suitable for a CSR).
You can argue that that isn't acceptable of course.
Re: GoDaddy deletes my domains and charges me to restore them
#73I had a similar experience with one of my client's domains on hostpapa.com. They have needless levels of complexity in who you can communicate with, who can actually action any changes, and everything reply seems to be delayed by a day or more. This means that simple conversations and requests can take several days to complete. They also started conjuring up previously unmentioned fees at one point, which had to be paid to one or other completely separate departments.
In the end, the domain went into redemption through them dicking about with forwarding emails back and forth and opening new tickets, and my client (through stubbornness as much as anything) refused to pay the $95 to release it. It was eventually snapped up by a domain squatter when it expired, and I fear it shall remain there forever, since I doubt anyone will pay $1.5k for a relatively obscure name.
Re: GoDaddy deletes my domains and charges me to restore them
#74I'm sorry to be callous, but at this point I feel little pity for someone still buying domains through GoDaddy. It is a terrible company with terrible policies, terrible management, and a horribly misogynistic marketing team. Why are you continuing to pay them rent on your domains?
Could we be constructive and maybe name some GOOD domain registrars - so that if people read this and are on GoDaddy they could move? I've heard good things about "namecheap."
I too have good experiences with NameCheap.
Re: GoDaddy deletes my domains and charges me to restore them
#75GoDaddy? No sympathy.
You deserved this...
Re: GoDaddy deletes my domains and charges me to restore them
#76Use a registrar that isn't run by assholes: Name.com, Gandi.net, Namecheap.com
name.com and name cheap are both backed by enom. name.com is explicitly owned by enom and namecheap is an enom reseller. Not saying that enom is an asshole, just that its a good idea to know who you are really dealing with. Both of these shops have to abide by enom's policies.
Re: GoDaddy deletes my domains and charges me to restore them
#77I had to use GoDaddy once, it was a terrible experience.
I use name.com and never had issues! The interface is very clean and the service is cheap.
Good luck!
Re: GoDaddy deletes my domains and charges me to restore them
#78I'm sorry to be callous, but at this point I feel little pity for someone still buying domains through GoDaddy. It is a terrible company with terrible policies, terrible management, and a horribly misogynistic marketing team. Why are you continuing to pay them rent on your domains?
I was about to post this when I saw your comment and I second you. When I was looking to buy a domain, they looked like a very popular choice, thanks to ads and "positive" reviews.
In fact, some of my less tech savy friends have brought domains and even hosting from them.
As a freelancer, I've had only problems with them. From confusing navigation to bad control panel for hosting, they have everything in place to trouble me.
NameCheap is my go to place for domains and they are really great.
Re: GoDaddy deletes my domains and charges me to restore them
#79I'm sorry to be callous, but at this point I feel little pity for someone still buying domains through GoDaddy. It is a terrible company with terrible policies, terrible management, and a horribly misogynistic marketing team. Why are you continuing to pay them rent on your domains?
Could we be constructive and maybe name some GOOD domain registrars - so that if people read this and are on GoDaddy they could move? I've heard good things about "namecheap."
Actually I've been searching for one which provides 2 factor authentication but couldn't see a popular registrar which provides this.
Re: GoDaddy deletes my domains and charges me to restore them
#80Name Cheap it is.