GoDaddy deletes my domains and charges me to restore them
1–10 of 128 posts
Re: GoDaddy deletes my domains and charges me to restore them
#2Never attribute to incompetence that which is adequately explained by avarice. This is just like Goldman Sachs, deliberately confusing the customer and then making money off that confusion.
When GoDaddy did this to me I let the (somewhat unimportant, fortunately) domain lapse and bought it back with Hover.
Re: GoDaddy deletes my domains and charges me to restore them
#3Never attribute to incompetence that which is adequately explained by avarice. This is just like Goldman Sachs, deliberately confusing the customer and then making money off that confusion. When GoDaddy did this to me I let the (somewhat unimportant, fortunately) domain lapse and bought it back with Hover.
Thank you for that advice. I will remember that...I will be moving my domains to Hover or namecheap soon.
Re: GoDaddy deletes my domains and charges me to restore them
#4would it be legal, if the author paid them whatever they wanted, transferred the domain out of godaddy's control and then requested a CC chargeback with the bank?
Banks usually side with the customer.
Re: GoDaddy deletes my domains and charges me to restore them
#5I had the same thing happen - I tried to turn off auto-renew by deleting my payment details and somehow managed (through godaddy's misleading interface) to cancel all of my domains effective immediately. I lost something like 30 domains in the process and support refused to re-instate them for anything less than something like $3000.
This is old news, but you shouldn't be giving these guys your money.
Re: GoDaddy deletes my domains and charges me to restore them
#6I had the same thing happen - I tried to turn off auto-renew by deleting my payment details and somehow managed (through godaddy's misleading interface) to cancel all of my domains effective immediately. I lost something like 30 domains in the process and support refused to re-instate them for anything less than something like $3000. This is old news, but you shouldn't be giving these guys your money.
Wow..never realized that this actually happens. How come no one has dragged them to court on this? Deleting credit card != waiving off the service that has been paid in advance for the next year(s).
Re: GoDaddy deletes my domains and charges me to restore them
#7Godaddy are one of the most incompetent companies I've ever had the misery of dealing with. Their web interface, customer service and general customer experience are all awful.
I've always moved my domains away as soon as possible (I've only never had domains with them when purchased from another member).
Re: GoDaddy deletes my domains and charges me to restore them
#8godaddy really blows. they seriously do make things a lot harder for the customer so that they are -forced- to stay with godaddy.
And their retarded overhyped ads don't help either; why are they putting up trash ads at ridiculous rates?
Re: GoDaddy deletes my domains and charges me to restore them
#9did you cry ?
Re: GoDaddy deletes my domains and charges me to restore them
#10would it be legal, if the author paid them whatever they wanted, transferred the domain out of godaddy's control and then requested a CC chargeback with the bank? Banks usually side with the customer.
Godaddy would fight the chargeback. It's not like CC companies always side with customers -- the company gets a chance to make an argument.
What most likely would happen is Godaddy would point to some line in the ToS and then point to you agreeing to it.