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US waitress was fired for posting a picture of a tip receipt on Reddit

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Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#21

The person who wrote the note came across an article about it, called the Applebee’s location, and demanded everyone be fired — me, the server who allowed me to take the picture, the manager on duty at the time, the manager not on duty at the time, everyone. It seems I was fired not because Applebee’s was represented poorly, not because I did anything illegal or against company policy, but because I embarrassed this…

While I wholeheartedly agree that the actions of the customer are absurd, I would like to point out that in the US, courts have held that a tip is not "mandatory."

The tip in question was really a service charge for serving larger groups. While leaving a tip is not mandatory, businesses have a lot more leeway in adding on extra fees and whatnot, especially if it is already outlined somewhere (e.g. on the menu).

That being said, making it a mandatory charge usually means that it's separate from being considered a tip for tax purposes.

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#22
post #14
post #9

[deleted]

I've always thought that the idea of a gratuity as a requirement is just a scapegoat for employers not wanting to pay their employees for the effort they put in. I've never understood why I have to tip a waiter, a pizza delivery guy, or a grocery bagger, but not the guy that changes my oil. When I lived in Mexico, grocery stores had bag boys and they were all under 12 years old. Those kids weren't employed by the sto…

That may be the case, but refusing to tip is only going to hurt the people who are not making that call. Not the employer, but the underpaid employees. When you fail to tip a waitress, you are not making a social statement that is heard by anybody.

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#23
I am surprised that everyone saw this from one side. I was making an argument that the "pastor" has received a lot of undue criticism all because she made ONE comment on a receipt after ONE meal. Now, her small 15 person church is receiving a bunch of scrutiny and being mocked...from papers across the globe. If the "waitress" did not POST the picture on the Internet then the pastor would have been left alone. Is it possible the waitress overreacted to the customer's one comment on tips?

It has been a while since I waited tables but we were always happy and respectable to all guests, we didn't worry about a person NOT giving tips. We were just glad for the visit. Did it ever matter? It is all about the averages, you may get a good tip at one table and a bad tip at another. You never disrespect the customer by trying to insult them online.

On religion and her being a pastor (of a 15 member church). Why should we expect rational, conscientious behavior from some random pastor? The world is shocked that she didn't want to give a tip and then made a reference a God while doing so. It is religion, I don't expect thought-out, kind behavior from religious people. Why should we? They are just people and are going to make these kind of snide comments just like anyone else.

"In light of the situation, I would like to make a statement on behalf of wait staff everywhere: We make $3.50 an hour. Most of my paychecks are less than pocket change because I have to pay taxes on the tips I make."

She knows that if you make less than the non-server minimum wage then the company is supposed to pay you the rest of the wages to meet the minimum wage rate. So, they don't entirely make less than the federal minimum wage rate. And I was a waiter, a lot of people didn't report ALL the tips that they earned to avoid the taxes. Should we make sure she is being accurate in her tax reporting?

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#24
post #12
post #8

Maybe people should be more careful about what to post online, especially things that could reveal personal identities without the person's permission. In this case the customer's signature is partially visible, which is not only considered personal but can potentially also be forged to sign for credit card receipts and legal documents. Sure the life of a waitress is not easy but from the perspective of the restauran…

the customer's signature is partially visible You're kidding, right? How could anyone possibly get any identifying information from a few squiggles at the edge of a photo--much less enough to perpetrate identity theft?

She originally posted the full image of the receipt and the signature was completely visible.

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#25
post #12
post #8

Maybe people should be more careful about what to post online, especially things that could reveal personal identities without the person's permission. In this case the customer's signature is partially visible, which is not only considered personal but can potentially also be forged to sign for credit card receipts and legal documents. Sure the life of a waitress is not easy but from the perspective of the restauran…

the customer's signature is partially visible You're kidding, right? How could anyone possibly get any identifying information from a few squiggles at the edge of a photo--much less enough to perpetrate identity theft?

The point is not whether enough identifying information could be obtained this time, but rather the fact that she (arguably) did not really consider that when posting the image, and that she could do it again (and this time reveal enough identifying information). Had she tilted the camera a bit further down the whole signature would've been visible.

Imagine an employee in a company accidentally leaks some user data, which does not really contain personally identifying information. I don't think it's completely unjustifiable to fire this person even though no damage was done.

Of course the owners of the restaurant could've dealt with the situation a lot nicer (warning her about the potential danger instead of firing her). But I don't blame them for taking the more drastic measure that they did (not saying that I would've done the same).

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#26

Earlier quoted context omitted.

While I wholeheartedly agree that the actions of the customer are absurd, I would like to point out that in the US, courts have held that a tip is not "mandatory."

Nobody's arguing this on legal grounds. Even if it's technically okay to leave without tipping, it's a shitty thing to do.

Except, in this case, the person actually paid the 18% tip directly to the serving person, and didn't want the restaurant taking an additional "service fee".

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#27
post #14
post #9

[deleted]

I've always thought that the idea of a gratuity as a requirement is just a scapegoat for employers not wanting to pay their employees for the effort they put in. I've never understood why I have to tip a waiter, a pizza delivery guy, or a grocery bagger, but not the guy that changes my oil. When I lived in Mexico, grocery stores had bag boys and they were all under 12 years old. Those kids weren't employed by the sto…

Wages for a lot of the positions you described are adjusted to take into account the fact they receive tips (in the case of serving people, 18%).

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#28
post #5

I think it became a problem because only Mormons paid tithe, and it became a charged comment.

Mormons are the best known example of it, but many Baptist, Pentecostal and Brethren churches do the same thing. In all of those cases, where it happens, I believe that 10% is the standard figure.

The word tithe means tenth, and it is the biblical standard of giving - a tenth of your income. However, it's not related at all to tipping a waitress a portion of your dinner bill.

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#29
"It seems I was fired not because Applebee’s was represented poorly..."

Actually, that is probably why she was fired. Saying something publicly about a customer, especially in a way that could look bad for the customer, does not reflect well on the restaurant.

If you interact with customers, it's your job at risk. The customer is sometimes, but often not, risking much by being rude in one way or another. Is it fair? Maybe not. But that's unlikely to be a productive discussion.

Re: US waitress was fired for posting a picture of a tip receipt on Reddit

#30

Apparently it turned into a social media fracas: http://rlstollar.wordpress.com/2013/02/02/applebees-overnigh...

Wow.

A PC train wreck indeed. It doesn't even matter what the original thing was about, this will be entered into the text books as a classic 'social media: what not to do' lesson.

If anyone should be fired it is the persons making the decisions and handling this response. You can see them digging their own grave deeper deeper with every new statement.

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