A few brief comments:
1. $99/month with only email support. That's tough for me, and I'm sure others who sign the checks, to stomach.
2. We pay $15/month for Salesforce. Even if it's not that great, is Close.io really 6X better?
Elastic (YC W11) launches Close.io, sales software designed by salespeople
41–50 of 64 posts
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#42A few brief comments: 1. $99/month with only email support. That's tough for me, and I'm sure others who sign the checks, to stomach. 2. We pay $15/month for Salesforce. Even if it's not that great, is Close.io really 6X better?
Does it mean a member of my salesteam is more organized and makes that 1 followup call to a warm lead that closes a deal? If yes, then it's worth it for me.
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#43On one hand I admire them for pricing it high but on the other I think it's going to make it much more difficult to acquire customers. Salesforce is better than its detractors claim but that doesn't matter as much as the fact that sales people now just expect to use it...it's the easy choice. And it's immensely customizable. I think like the recent Amazon post noted, Salesforce.com's competition is going to come from…
Great point. The idea here is that (at least for now) we want to make sure we're adding a lot of value to the sales process, rather than just being another CRM that's a little nicer to use than Salesforce. There are plenty of decent CRMs (Pipedrive, Capsule, Highrise, etc.) that are already cheaper than Salesforce. The difference with us is we're not trying to be another CRM but rather focusing on sales communication…
Do the VOIP calls work overseas?
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#44Earlier quoted context omitted.
Great point. The idea here is that (at least for now) we want to make sure we're adding a lot of value to the sales process, rather than just being another CRM that's a little nicer to use than Salesforce. There are plenty of decent CRMs (Pipedrive, Capsule, Highrise, etc.) that are already cheaper than Salesforce. The difference with us is we're not trying to be another CRM but rather focusing on sales communication…
Do the VOIP calls work overseas?
Absolutely. We can also setup your account with an international number (most countries available) so that you can sell in the region best suited for your business.
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#45A few brief comments: 1. $99/month with only email support. That's tough for me, and I'm sure others who sign the checks, to stomach. 2. We pay $15/month for Salesforce. Even if it's not that great, is Close.io really 6X better?
@jgalt212 - All of our plans come with a "chat with engineers live" link, but I'm happy to offer you some unofficial phone support if you're serious about considering Close.io. [phil@our domain]
As for being 6x more expensive than Salesforce? We've seen massive productivity gains over other CRMs and you need to ask yourself: how many more deals/month would a sales person need to close to make $100/mo? Probably not very many :)
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#46A few brief comments: 1. $99/month with only email support. That's tough for me, and I'm sure others who sign the checks, to stomach. 2. We pay $15/month for Salesforce. Even if it's not that great, is Close.io really 6X better?
@jgalt212 - All of our plans come with a "chat with engineers live" link, but I'm happy to offer you some unofficial phone support if you're serious about considering Close.io. [phil@our domain] As for being 6x more expensive than Salesforce? We've seen massive productivity gains over other CRMs and you need to ask yourself: how many more deals/month would a sales person need to close to make $100/mo? Probably not ve…
Please take note, engineers: this is how a smart sales guy answers a pricing objection.
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#47Congrats guys! Can't wait to get some facetime with the app soon.
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#48A few brief comments: 1. $99/month with only email support. That's tough for me, and I'm sure others who sign the checks, to stomach. 2. We pay $15/month for Salesforce. Even if it's not that great, is Close.io really 6X better?
@jgalt212 - All of our plans come with a "chat with engineers live" link, but I'm happy to offer you some unofficial phone support if you're serious about considering Close.io. [phil@our domain] As for being 6x more expensive than Salesforce? We've seen massive productivity gains over other CRMs and you need to ask yourself: how many more deals/month would a sales person need to close to make $100/mo? Probably not ve…
Phil--thanks for your response. I appreciate your offer of phone support. We are bringing in a new head of sales this week in fact. I will put your product in front of this person, and it will be up to them to decide to trial, or not. I am just speaking from my experience on both the selling side, and on the buying side, pricing at a significant premium (be that 1.5X or 6X) to existing players is going to make it very tough to break into any market.
As such, why not price cheaper now? If you price flat to the competition, but offer a clearly better product that's a tried and true method of grabbing market share. With market share your brand equity will increase and you can raise prices later as you gain pricing power.
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#49So, my initial impressions are:
- The concept as a whole is rock solid. - The ability to send/receive email and phone calls is killer - The way the software is designed fits perfectly with my bizdev flow - They cleverly handle account support via the app itself as a customer lead that is already in place. Our rep has been very responsive and helpful.
Some features are still lacking, but none are deal-breakers at this time. Overall, I expect we'll be using it for the whole organization in short order.
Re: Elastic (YC W11) launches Close.io, sales software designed by salespeople
#50On one hand I admire them for pricing it high but on the other I think it's going to make it much more difficult to acquire customers. Salesforce is better than its detractors claim but that doesn't matter as much as the fact that sales people now just expect to use it...it's the easy choice. And it's immensely customizable. I think like the recent Amazon post noted, Salesforce.com's competition is going to come from…
Great point. The idea here is that (at least for now) we want to make sure we're adding a lot of value to the sales process, rather than just being another CRM that's a little nicer to use than Salesforce. There are plenty of decent CRMs (Pipedrive, Capsule, Highrise, etc.) that are already cheaper than Salesforce. The difference with us is we're not trying to be another CRM but rather focusing on sales communication…
The unlimited minutes did it for me. One thing I do want however is the ability to forward calls to my cellphone, but I can wait on that.
Edit: Never mind, the enterprise plan comes with call routing. Sold!