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Gmail's Second Major Problem

kapilkale.com

11–20 of 78 posts

Re: Gmail's Second Major Problem

#11
Your problem is that you're relying on a method of communication that was never guaranteed to be instantaneous. Maybe you should investigate other forms of communication within your team besides (or in conjunction) with email.

Re: Gmail's Second Major Problem

#14
I pay over $800 a month for Gmail (ok, for apps for business for many users), and we STILL have this issue, and while we can indeed call Ireland to get support, the answer is always, "We are having a delivery issue. Our engineers are working on it."

So paying doesn't help.

Re: Gmail's Second Major Problem

#16

kapilkale, for the price you say you'd pay a month, you could get Google Apps for Business and spend that much per year. And get live support and other goodies. Have you thought about this yet?

Having used both gmail as an individual and gmail via paid Google Apps for Business, I'm inclined to believe that neither has any advantage when it comes to mail delivery speed, either in terms of declared SLA nor real-world difference.

I've seen unexplained lags of the type mentioned here on both about equally. In some cases I've had someone who was on the very same Google Apps for business plan email me, and then send a forward of the original when I reported I had not seen the first mail 10 minutes later, after which I received the 2nd mail immediately and still didn't see the original mail until like 30+ minutes after that.

I never bothered to follow up with Google's support on apps for business with the lag issue because it didn't happen that often (at least not that I noticed) and also I view Internet email as an inherently laggy system (though in practice it is near instant most of the time), so maybe if you do complain they'll do something, but I don't think just switching to the Google Apps for Business plan is an immediate cure for this guy's problem.

Re: Gmail's Second Major Problem

#18

kapilkale, for the price you say you'd pay a month, you could get Google Apps for Business and spend that much per year. And get live support and other goodies. Have you thought about this yet?

Except for the fact that there's no improved performance as a result. You don't get preferential mail queue access, there aren't dedicated mail servers, etc.

That seems to be much more what he's asking for or expecting out of a paid service, not "here, take some money for what I don't currently pay for".

Re: Gmail's Second Major Problem

#20
post #3

i wish some major computer company would release an easy-to-use plug and play server product that would enable consumers to run their own mail servers on cheap hardware, just by toggling a switch just imagine... no ads, no privacy concerns, complete control. if they were smart they would include some sort of automatic backup program that runs in the background and saves everything every once in a while, a backup that…

OS X server has that, though I've not used it so can't comment on how easy it is to set up. It seems like it is pretty easy though. The hardware isn't cheap though, of course.
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