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Taking payments online in Europe in 2013

jamesmaskell.co.uk

41–50 of 182 posts

Re: Taking payments online in Europe in 2013

#42

One of the larger ones not referenced at all would appear to be Wirecard. We've heard good things about them. Anyone here have a comment one way or the other?

The were the payment provider at my last startup and thinks worked very well. We used them in connection with Recurly.

Re: Taking payments online in Europe in 2013

#44
post #43

I don't think i saw someone mentioning http://www.ogone.com Their solution is a bit oldfashioned ... needing to skin one of their pages and send over the customer for processing but they offer plenty of payment options like debet & webbanking payment options

Expensive though, unless you're processing quite a large number of transactions.

Re: Taking payments online in Europe in 2013

#45
Going by the title of this post I was hoping it would give a solution to the segmented payment market here in Europe, but it doesn't. A more fitting title would've been "Taking payments in the UK" or Taking credit card payments in Europe".

The main problem we have here is that debit cards are a preferred payment method and each country has it's own system. From my experience and other reports I've seen up to 30% of the customers will use a debit card if that option is given. I don't know how many of them would cancel the sale if debit payment isn't possible.

Unless I'm mistaken only WorldPay offers some of the local debit cards, such as Carte Bleue in France, Bancontact in Belgium and iDeal in The Netherlands. Paymill seems to be the only one to offer ELV in Germany.

Re: Taking payments online in Europe in 2013

#46
post #17
post #5

Thanks for this. As much as I'm loathe to use Paymill, it feels like a decent option from the few available until Stripe comes over here.

Why are you loathe to use them?

Because it's a company founded by the Samwer brothers. A simple Google search of that name will tell you all you need to know.

Re: Taking payments online in Europe in 2013

#47
post #43

I don't think i saw someone mentioning http://www.ogone.com Their solution is a bit oldfashioned ... needing to skin one of their pages and send over the customer for processing but they offer plenty of payment options like debet & webbanking payment options

Expensive though, unless you're processing quite a large number of transactions.

your right , if i remember well it was about 50-80 euro a month just to keep the account alive

Re: Taking payments online in Europe in 2013

#48
I had never heard to Braintree, even though it seems like a just-as-mature and very comparable competitor to Stripe. Also, plenty fast-growing companies seem to have heard of them anyway, cause they're using them. What's the secret? Is it all just marketing, where Stripe markets though HN and the likes (so that people like me hear about them) and Braintree uses, say, sales people? Or have I simply been sleeping?

Re: Taking payments online in Europe in 2013

#49

I can't wait for Stripe to get over here - fingers crossed this will happen soon. And from what I'm hearing, it may not be too far off. We've integrated with Recurly (with Sagepay as our gateway) for our recurring subscriptions at GoSquared, but the experience has been one I would hate to endure again. Thanks for sharing your experience James!

What are you hearing that suggests Stripe may not be too far off? I'll soon be in the process of adding payment options to a new UK-based startup and really really really want to believe that Stripe will be an option for me in time.

Their have been rumours and hints and lots of "soons", that said even if they do launch in the UK you may want to wait a few months for them to solve their teething issues.

Braintree which have an amazing reputation in the US, when they launched in Europe did so with their support still in the US, prices on demand and with paperwork requirement not even a bank would ask for to be emailed to them. Other then the support and pricing the other bits were sorted out quite quickly but for the initial customers the setup and initial period was a little choppy.

That said now I would wholeheartedly recommend Braintree in the UK based on a couple of clients more recent feedback. I suspect when Stripe launches a similar scenario will occur, so for them other then regulatory issues, I suspect the biggest issue is getting the support infrastructure in place, trained and modifying their processes to deal with different regs, as much as getting approvals and bank backing.

Re: Taking payments online in Europe in 2013

#50

Does anyone have any experience with the user experience side of GoCardless? Do customers have any issues entering their account number and sort code, rather than the usual card information? I really like GoCardless but feel that customers might be hesitant to enter that information, especially when they're not used to doing it.

That was definitely one of the concerns that we had when we decided not to implement GoCardless last year for a product. Paying by direct debit is such an unusual process online outside of Paypal and magazine subscriptions, that it's easy to imagine conversions will suffer.
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