to be honest, what fascinates me is that microsoft seems to have invested a lot of work the past few years to bring forward a pretty decent line up of integrated products. if you want windows and office like you had, that's fine. and much of the windows 8 UI disaster was actually made up by the press to have a great story, even that one video with the guy's dad. i was shocked when i saw that. then i installed windows…
microsoft should finally split up into two separate entities. a microsoft for business solutions. and a complete separate brand (yes, new name, new logo, new location) that caters to consumers.
bridging these is probably easier, than to apply business marketing to a consumer, and consumer marketing to large businesses. if they focused just on business, many of the hater blogs would not even remotely talk about it - and the industry relevant magazines would be as they are, acknowledge the good things, highlight the improvements.