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How Benjamin Franklin Got His First Fifty Customers

news.ycombinator.com

21–30 of 33 posts

Re: How Benjamin Franklin Got His First Fifty Customers

#21

>>>and stated it as a scheme of a number of friends, who had requested me to go about and propose it to such as they thought lovers of reading Wow. That's right out of the later playbook of Edward Bernays. Set up a fictional committee that "endorses" something in order to enhance its marketing.

I think the point is less about social proof here and more about understanding that a good portion of rejection from investors and prospects could simply be the way you are pitching elevates you above their level, and their natural ego -based response will be to reject it, find holes in it, etc... If you want to succeed at pitching investors or finding customers, it would do you well to check your vanity at the door,…

Oh, and "a good portion of rejection from investors and prospects could simply be the way you are pitching elevates you above their level, and their natural ego"

A way to refine that is to say, when you pitch to elevate you above your level, you are challenging the investor or prospect and probably leaking out contempt. The investor or prospect is likely to reject your pitch to answer that challenge.

If there are no challenge, then this kind of byplay does not distract from the epic awesomeness of the idea.

"... focus less on what you created and more on what it will do for them." <-- Ha! That deepens the understanding of "Customer Development." If you're caught up with the Jungian shadows to demand credit, then you won't really try to understand user benefit or user needs since you put yourself first ahead of the customer. Cool.

Re: How Benjamin Franklin Got His First Fifty Customers

#22
post #7
post #5

To adapt this to your startup: rather than selling your service as being something created by you, lie to your prospect and claim that you represent a group of web experts who thought the prospect would love the service. The little sacrifice to your ethics will be amply repaid. [Unless, of course, he really did belong to a group of friends who founded the service and that they did specifically recommend the subscript…

The library was an offshoot of a small club of people called the Junto (src: http://en.wikipedia.org/wiki/Library_Company_of_Philadelphia... ), which was a small group of people sharing books.

Wait, they were _sharing_ books? Sharing? Wasn't that depriving publishers and authors of revenue? Wasn't that somehow illegal? Damn revolutionary sharers!

Re: How Benjamin Franklin Got His First Fifty Customers

#23

His autobiography is full of lies. He wrote it to represent how he wanted people to believe he lived his life, not how he actually did it. It's a wonderful book and really worthwhile, but it's not an accurate representation of his life in any way.

It's tradition. Tesla's autobiography is also similarly... nuanced.

He claims he routinely ate rocks, iirc, among a number of other incredible claims. His tone also sounds as if he cares about convincing the reader, which is a sign that an author might care so much about persuading the reader that they might distort certain truths to be more convincing.

Re: How Benjamin Franklin Got His First Fifty Customers

#24
post #7

Earlier quoted context omitted.

The library was an offshoot of a small club of people called the Junto (src: http://en.wikipedia.org/wiki/Library_Company_of_Philadelphia... ), which was a small group of people sharing books.

Wait, they were _sharing_ books? Sharing? Wasn't that depriving publishers and authors of revenue? Wasn't that somehow illegal? Damn revolutionary sharers!

Sharing, not copying.

Re: How Benjamin Franklin Got His First Fifty Customers

#25

His autobiography is full of lies. He wrote it to represent how he wanted people to believe he lived his life, not how he actually did it. It's a wonderful book and really worthwhile, but it's not an accurate representation of his life in any way.

It's tradition. Tesla's autobiography is also similarly... nuanced. He claims he routinely ate rocks, iirc, among a number of other incredible claims. His tone also sounds as if he cares about convincing the reader, which is a sign that an author might care so much about persuading the reader that they might distort certain truths to be more convincing.

Ben Franklin claimed he ate rocks?

Re: How Benjamin Franklin Got His First Fifty Customers

#26
post #5

To adapt this to your startup: rather than selling your service as being something created by you, lie to your prospect and claim that you represent a group of web experts who thought the prospect would love the service. The little sacrifice to your ethics will be amply repaid. [Unless, of course, he really did belong to a group of friends who founded the service and that they did specifically recommend the subscript…

[deleted]

Re: How Benjamin Franklin Got His First Fifty Customers

#27
post #7

Earlier quoted context omitted.

The library was an offshoot of a small club of people called the Junto (src: http://en.wikipedia.org/wiki/Library_Company_of_Philadelphia... ), which was a small group of people sharing books.

Wait, they were _sharing_ books? Sharing? Wasn't that depriving publishers and authors of revenue? Wasn't that somehow illegal? Damn revolutionary sharers!

The copyright issues caused by book post-scarcity would have been a nice problem to have in Ben's time. In the 18th century, the best printing technology was still the Gutenberg press, which could print about 240 pages an hour. Presses that could scale production to the point of common affordability (millions of pages/day) weren't invented until about the mid-19th century.

Re: How Benjamin Franklin Got His First Fifty Customers

#28

Earlier quoted context omitted.

Wait, they were _sharing_ books? Sharing? Wasn't that depriving publishers and authors of revenue? Wasn't that somehow illegal? Damn revolutionary sharers!

Sharing, not copying.

As far as publishers are concerned, there's very little difference.

Re: How Benjamin Franklin Got His First Fifty Customers

#29

Earlier quoted context omitted.

It's tradition. Tesla's autobiography is also similarly... nuanced. He claims he routinely ate rocks, iirc, among a number of other incredible claims. His tone also sounds as if he cares about convincing the reader, which is a sign that an author might care so much about persuading the reader that they might distort certain truths to be more convincing.

Ben Franklin claimed he ate rocks?

No, Tesla claimed Tesla ate rocks in his autobiography. And many more interesting claims, like that Tesla always knew his own weight to the pound, and quit smoking in a day by deciding to. (The smoking claim is actually the most believable, but it's mixed in with silly claims about eating rocks and "abs like a crocodile". I'm serious.)

Re: How Benjamin Franklin Got His First Fifty Customers

#30
Gentlemen, this is about the nature of selling. First the word incorrectly infers something you do to other folks over which they have little control, providing that you select the proper words which magically enables that amazing feat to occur. Allowing you to simply charm them into giving you money for your wares. Pure BS as any thinking person can readily see.

The fact of the matter is, the customer has all of the power to decide and to pay. Your job as a salesman, is to avoid cluttering the offer with unnecessary information which can slow down or stop the person from making a decision to purchase your wares. That is exactly what Benjamin Franklin learned to do, in the little parable.

He simply made himself the messenger from a group of intelligent folks, who were in fact offering the services, which would create a desirable effect for them, which the subscribers then decided was to their benefit.

I might add that the offer would be defined as a win-win in present day terms. Personally, I might also add that it is really a win win win, since society as a whole I believe benefits from a more enlightened society.

Salesmanship has taken a bad rap from those who misunderstand the facts. You see ... sell'in ain't tell'in it's ask'in. ....

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