Live data from Hacker News

Let's make quality the norm again

forbrukerradet.no

321–330 of 505 posts

Re: Let's make quality the norm again

#321

Earlier quoted context omitted.

Yes, this is quite common and is usually referred to as "it's expensive to be poor". That said, unfortunately these days it's very difficult to know which brands are still actually quality anymore and which are the ones still coasting on previous good engineering reputation while currently shipping substandard crap to make an extra buck for the bean counters in charge before the ship sinks.

> it’s expensive to be poor https://en.wikipedia.org/wiki/Boots_theory “The reason that the rich were so rich, Vimes reasoned, was because they managed to spend less money. Take boots, for example. ... A really good pair of leather boots cost fifty dollars. But an affordable pair of boots, which were sort of OK for a season or two and then leaked like hell when the cardboard gave out, cost about ten dollars. ... But…

It's a great theory, though it doesn't seem as accurate nowadays. Now, even supposedly 'high-end' brands will be low-quality garbage hollowed out by private equity firms or other corporate acquisitions.

We're not in a world where you can necessarily choose between quality at a high price and disposable junk at a low price, we're in a world where you're often choosing between disposable junk at a low price and rebadged junk sold at a premium one.

Re: Let's make quality the norm again

#322

Earlier quoted context omitted.

Yeah, if you wanted a proper BIFL suitcase you needed to spend even more and get a Briggs and Riley suitcase. Also, Travelpro Platinum suitcases aren’t the cheapest… but how much do you think is so expensive? Sales should put them sub $200, maybe less if you bought awhile ago.

Its been 4 years now(purchased 2022). I just looked at my records. My suitcase was a Travelpro Premium and it cost 300$. I've purchased 50$ suitcases back in 2015 that lasted for years (just checked the equivalent is now 100$). 300$ in 2022 seemed like a step up in price given I was anchored at that previous price in my mind. At the very least my expectation was that by paying this much i'd finally be end of the comp…

> In regards to sales, I've looked at the price history of this product. (Here: https://i.imgur.com/BQOcRLk.png) The price you indicated last occurred in the middle of the pandemic which for obvious reasons seems like an outlier. To be fair I bought during the height of the return to travel period but even now post all this inflation the price is a solid 390$-400$ now.

I wouldn’t use the Amazon/CCC history for this. Their cheapest sales tend to be on their own website, and only occur like once a year. I may be off on sub-$200 in the current environment, but it wouldnt surprise me if mid-200s is achievable at their lowest sale time.

The rest of your points, I’d agree it’s kind of a bummer they don’t really have that sort of guarantee. The Briggs and Riley stuff really is the true thing you’re looking for, but it’s awfully hard to justify a $600+ suitcase if you’re only traveling a few times a year I’d say.

Re: Let's make quality the norm again

#323
post #3

While it does relate to price discovery--i.e., some folks just aren't willing to pay for an additional unit of quality at 10x--my theory is that the decline in quality is another hidden form of inflation. Thing continues to cost X even though regulations have increased costs Y, ship production to China and scrimp on the inputs. (Or have market forces do that for you.)

If you watch The Price is Right episodes from the 80s, it is clear that household items have only had mild inflation. Many items are prices a little lower than today but not outrageously so. On the other hand, the quality of the items is often much nicer. So someone might win a $500 desk, but that desk is hand-made out of hardwood. Today you can still buy a $500 desk but it will be IKEA quality. A product of comparab…

For my household I built my own cartoonishly big 200×80×4cm oak desk. The oak was €350 at the hardware store and only needed finishing. The height adjustable legs add some extra cost, but the whole was maybe €700 tops and a day of work.

Re: Let's make quality the norm again

#324
post #156

Earlier quoted context omitted.

I finally subscribed to consumer reports. It is the only independent place we can trust for that information. However they only review a subset of the things I want to buy.

There's also rtings[1]. They test consumer products and seem to try to keep their methodology transparent and consistent. A lot of the data they produce is paywalled, but that's alright. They don't have advertising and they buy the products that they review. Someone has to keep the lights on and put food on their tables. [1]: https://rtings.com

I recently determined that it's basically the only place that reliably test PS5 VRR monitor capability!

A niche use case, but at least there was one source of information.

Re: Let's make quality the norm again

#325
post #150

Earlier quoted context omitted.

I think 10x is quite rare. Quality ends up actually curtailing costs to some degree (eg. fewer returns, cheaper marketing - word of mouth). Buy a Weber grill, I had 2 grills before my Weber that lasted 3 seasons between them. I bought the Weber at about 2.2x the cost of the bargain grills and 17 YEARS later it's still going strong, built like a tank. Saved a lot not buying more cheapo grills.

Yes, this is quite common and is usually referred to as "it's expensive to be poor". That said, unfortunately these days it's very difficult to know which brands are still actually quality anymore and which are the ones still coasting on previous good engineering reputation while currently shipping substandard crap to make an extra buck for the bean counters in charge before the ship sinks.

A current rough rule of thumb I currently use: if private equity buys out a company I'm using, I bail for the next best competitor within a couple years. If it is a US private equity firm, within a year.

There are exceptions. It isn't hard though these days to look up the firms' histories and then look up customer conversations on the Net about those historical portco's. More importantly, it isn't hard to look up the people behind the private equity firms (though I find it harder to link specific partners with specific portco's), and avoid the ones you see with a track record you want to dissociate from. Before the Net, this kind of research took days to assemble in libraries. With the Net and LLM's, it is very fast.

Remember capitalism is a tool that is supposed to cut both ways, both for the producer and for the consumer. Simultaneously.

Re: Let's make quality the norm again

#326
I understand the strong desire to help the environment, but why lead with that? I think it's become apparent that the average person doesn't really care about the environment. People do care about maximum convenience and minimal cost , which usually leads to waste. We should try harder to create a system that aligns the incentive of taking care of the Earth than we try to force people to care about the environment. Remember, if your reasoning is that "if people would just XYZ", it's bad reasoning.

Re: Let's make quality the norm again

#327

Earlier quoted context omitted.

> Everybody hates ads, but no-one is willing to pay a penny for a service they use daily. I wish they would price the service commensurate to what they earn with ads. My ad watching gives them a few cents, and yet they want $8.99 for a month or some gems.

“My ad watching gives them a few cents” I don’t think this is remotely true for most major ad-tech services. For U.S. users, Google and Meta average several hundred dollars of annual ad revenue each. To replace their ad revenue you would need to charge ~$30+ a month for the service.

[dead]

Re: Let's make quality the norm again

#328
post #313

Earlier quoted context omitted.

I lived through the 60s and know what the goods were. TVs, for example. They had tubes then, and crummy B+W pictures. They were constantly going on the fritz, to the point that drugstores had tube testing stations. You'd bring in the tubes from the TV and test them in this device that looked like an arcade game, and buy replacements. Cars then required a lot more maintenance then. And I mean a lot. I've owned and rep…

I'm sorry but I will need a second opinion. I just don't believe there was not a single brand of TV that was reliably good the way some brands of clothes, furniture, power tools, phones, spices, perfume, refrigerators, light fixtures, record players, guitars, lawn mowers, and basically all non-perishable goods on the market were. You could get the cheap stuff, or you could get the quality stuff, and you knew which is…

My dad had a Mercedes in the 1960s. It was not a very reliable car. He later bought a Chevy which was much more reliable.

I bought a 1963 230SL Mercedes as a young man. It was such a beauty! But it was a terrible car. As an engineer, I could see that it was a patchwork of brilliant design and stupid design. The latter caused lots of problems. Sadly, I gave up on it. Stupidly, I bought a Mercedes wagon some years later, and it, too, suffered from the patchwork of stupidity. Got rid of it.

My 1967 Mustang was much better engineered. Ford gets a lot of guff, but their cars are inexpensive and easy to repair, which I appreciated. It had a sad end being crushed on the highway by a truck. I had a 1989 Bronco II and drove it for 20 years.

A friend of mine is restoring an old Mercedes, and he (also an engineer) discovered the Mercedes patchwork of stupidity. One of the problems is the radiator is undersized, making the car prone to overheating. He's engineering a fix for that.

Re: Let's make quality the norm again

#329
post #150

Earlier quoted context omitted.

I think 10x is quite rare. Quality ends up actually curtailing costs to some degree (eg. fewer returns, cheaper marketing - word of mouth). Buy a Weber grill, I had 2 grills before my Weber that lasted 3 seasons between them. I bought the Weber at about 2.2x the cost of the bargain grills and 17 YEARS later it's still going strong, built like a tank. Saved a lot not buying more cheapo grills.

Yes, this is quite common and is usually referred to as "it's expensive to be poor". That said, unfortunately these days it's very difficult to know which brands are still actually quality anymore and which are the ones still coasting on previous good engineering reputation while currently shipping substandard crap to make an extra buck for the bean counters in charge before the ship sinks.

i think the only solution to this is to force a company to rebrand when they purchase a brand.

otherwise we end up exactly where we are, private equity buying out a brand, obfuscating that it’s no longer the same company, slowly sucking the life out of the product and screwing the public over.

if we make them always rebrand, we would at least be more aware when purchasing.

it’s kind of funny how certain people will tell us to vote with our wallets on a product, but they intentionally obfuscate everything about the product so we can’t make informed purchases.

could you imagine if we had to “do your own research” on every single thing you purchase? just think of how many items you purchase from the grocery store alone every month. it’s unreal we allow them to get away with hiding what they’re doing.

a great example is the sibling poster who talked about the dogfood being changed and messing up their dogs stomach… just trash behavior by these companies.

Re: Let's make quality the norm again

#330
post #150

Earlier quoted context omitted.

I think 10x is quite rare. Quality ends up actually curtailing costs to some degree (eg. fewer returns, cheaper marketing - word of mouth). Buy a Weber grill, I had 2 grills before my Weber that lasted 3 seasons between them. I bought the Weber at about 2.2x the cost of the bargain grills and 17 YEARS later it's still going strong, built like a tank. Saved a lot not buying more cheapo grills.

Yes, this is quite common and is usually referred to as "it's expensive to be poor". That said, unfortunately these days it's very difficult to know which brands are still actually quality anymore and which are the ones still coasting on previous good engineering reputation while currently shipping substandard crap to make an extra buck for the bean counters in charge before the ship sinks.

To be fair, mandatory warranty has added a lot to that.

Most larger electronics (washing machines, fridges, dryers, ovens, etc.) have a mandatory 5y warranty in most european countries, and since the profit margins are so low, even the cheapest washing machine (~250eur range) has to survive the daily use of a family with three kids (or even multiple daily uses) for at least five years, since even a single replacement/repair eats away profits of dozens others sold.

"back in the time", you'd skip the cheapest stuff, now i just say "buy the cheapest one, it'll work for at least five years", and in 99.9%, it's actually true.

Post reply on HN