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Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

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211–219 of 219 posts

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#211
post #169

Earlier quoted context omitted.

"with parity in delivery time, product quality, returns experience, etc." How would the user know that? Many sites, including Amazon, make their bones providing decent quality at a lower cost, and then once they build up their market they start reducing the features and raising the costs. Amazon tends to be more expensive nowadays and suffers from product quality issues. It is super easy to use and has a good return…

Still can’t beat the delivery time though. Their logistics network is insane.

Not really. They’re a day or more late most of the time in the major metro where I live. Usually only when I’m relying on them.

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#212
post #52
post #16

Can't comment on the legal basis in the eyes of CFAA or DAFA, but from a business perspective AI is a legit threat to Amazon because headless Amazon makes it more difficult for Amazon to sell ads, which is a large part of their revenue. Meaning, even if merchants would have a difficult time moving from Amazon to an AI native version of Amazon, this is still a threat.

I was chatting about something similar to this with coworkers. When the doordash cli got announced I thought "Wow, that's amazing!" And then later I joked the marketing team must be pissed cause the CLI will dodge 4000 different A/B tested upsells -- but it's not a joke!

Cute of you to think a LLM won't be influenced by upsells...

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#213
post #16

Can't comment on the legal basis in the eyes of CFAA or DAFA, but from a business perspective AI is a legit threat to Amazon because headless Amazon makes it more difficult for Amazon to sell ads, which is a large part of their revenue. Meaning, even if merchants would have a difficult time moving from Amazon to an AI native version of Amazon, this is still a threat.

In summary - if a perfect AI is made that orders the ideal product for someone, the best mix of price, performance, and reliability, then Amazon will be screwed because they make more money on ads than by selling people the exactly what people want/need.

As a brief reminder to readers at home, in a theoretically perfect free market, profit trends towards 0 as competition increases.

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#214
post #16

Can't comment on the legal basis in the eyes of CFAA or DAFA, but from a business perspective AI is a legit threat to Amazon because headless Amazon makes it more difficult for Amazon to sell ads, which is a large part of their revenue. Meaning, even if merchants would have a difficult time moving from Amazon to an AI native version of Amazon, this is still a threat.

> AI is a legit threat to Amazon because headless Amazon makes it more difficult for Amazon to sell ads No, the threat is bigger than that. If AI automatically places orders on Amazon's site, tomorrow it could place the order on another company's site, and the user won't know the difference. You have to own the consumer experience. If AI owns the consumer experience, the underlying SaaS (or e-commerce website) become…

[dead]

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#215
post #200

Earlier quoted context omitted.

Delivery time is super important--50% of the time. Maybe less than 50%. I never pay for express shipping on personal orders. One or two days is never worth $3 cost to me. Let alone a $12-20 charge. I suspect super fast delivery is only a differentiator when all else is equal. At $6+/gal diesel, I'll take the cheaper item delivered by bicycle in a week. (A bit of a joke, but you get the point.)

I ordered something the other day from another website and it was $9 cheapest shipping option and took 5 days. When all Prime is 1-2 day “free” delivery for me, that’s hard to beat.

Amazon prime was costing me 20$/order so I cancelled it a while ago. Which made many sites competitive with Amazon on shipping.

As to delivery times, many things could take 2 weeks to show up and I wouldn’t care. The range where I can wait 18+ hours but can’t wait ~1 week just doesn’t cover that many of my purchases.

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#216
post #169

Earlier quoted context omitted.

"with parity in delivery time, product quality, returns experience, etc." How would the user know that? Many sites, including Amazon, make their bones providing decent quality at a lower cost, and then once they build up their market they start reducing the features and raising the costs. Amazon tends to be more expensive nowadays and suffers from product quality issues. It is super easy to use and has a good return…

Still can’t beat the delivery time though. Their logistics network is insane.

Not everyone is optimizing for time. The agents will give you the choice of what you want to optimize for.

So you can just tell your agent "Hey X order me a Nintendo Switch 2. I want it by the weekend." Then it will order it for you from whoever has the cheapest price that conforms to the given criteria.

If the local agent has access to your digital wallet (Apple pay or Google pay) and your email then it has all it needs to perform and verify the transaction.

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#217
post #200

Earlier quoted context omitted.

Delivery time is super important--50% of the time. Maybe less than 50%. I never pay for express shipping on personal orders. One or two days is never worth $3 cost to me. Let alone a $12-20 charge. I suspect super fast delivery is only a differentiator when all else is equal. At $6+/gal diesel, I'll take the cheaper item delivered by bicycle in a week. (A bit of a joke, but you get the point.)

I ordered something the other day from another website and it was $9 cheapest shipping option and took 5 days. When all Prime is 1-2 day “free” delivery for me, that’s hard to beat.

For me small things are generally cheaper on Aliexpress.

Amazon drivers are also terrible in my area. They leave parcels as soon as the app tells them they can (it's done via GPS) so sometimes that is on top of an apartment block mailbox on a main road with high foot traffic.

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#218
post #169

Earlier quoted context omitted.

"with parity in delivery time, product quality, returns experience, etc." How would the user know that? Many sites, including Amazon, make their bones providing decent quality at a lower cost, and then once they build up their market they start reducing the features and raising the costs. Amazon tends to be more expensive nowadays and suffers from product quality issues. It is super easy to use and has a good return…

Still can’t beat the delivery time though. Their logistics network is insane.

I’m sure I’m an outlier out here in the boonies but they are consistently slower than the other 3 carriers out here.

Re: Amazon vs. Perplexity – U.S. Court of Appeals for the Ninth Circuit

#219

Earlier quoted context omitted.

Might be the only way to reign in the AI bots. By accessing my site with a bot, you agree to reimburse me for that data at the rate of $1,000,000 per character retrieved. Please contact licensing@domain to get set up with payment and access keys

And by linking to your site from other websites, by not requiring authenticated human-only login, and by not blocking traffic from all referrers, you agree to allow my bot to access you site at zero cost.

I have clearly communicated the constraints of use on my site using robots.txt, which is the established standard for communicating things like these. You are expected to fetch it and figure it out. It is not necessary to build walls and lock doors when a no trespassing sign is clearly visible.

Seriously, though, making robots.txt have the weight of law would be a massive improvement for the ecosystem in general.

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