Claude Executive: Damn, we hardly know who our users are, can't we just force them to say their full name or ban them? Claude Product Manager: No, that'll piss people off too much, and sadly we can't just ask for ID either... Claude Executive: There must be some way we can force people to link their government IDs with our platform so our analytics get better and more accurate? Claude Product Manager: We could limit…
none of this is about knowing their customer; I find is bizarre people think knowing a single boolean about 18 years of age provides anything they're not getting by finger printing your browser and sharing that fingerprint with an ad network. This is about reducing liability and making everyone else responsible for their inability to manage their community.
You're hopelessly naive if you think this is all they get out of it.