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Netflix is Down

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Re: Netflix is Down

#32

What is the purpose of Xmas Eve if you spend it watching TV just like any other eve. Just saying.

A lot of people (including my family) watch christmas movies and gorge ourselves on food and drink.

Re: Netflix is Down

#34

What is the purpose of Xmas Eve if you spend it watching TV just like any other eve. Just saying.

For many of us, watching a movie on TV is anything but just another evening.

Everyone is different, and no one needs to justify their time to anyone.

Re: Netflix is Down

#35
post #2

The net says it is mostly on the East coast but I am in California just a few miles from Netflix HQ and it is down for me on my iPad. I should try on the Apple TV since they mentioned that it is working on other devices. I will be curious to hear the post mortem of the outage from both AWS and Netflix. The timing I am sure doesn't help with Christmas Eve around the corner and probably many engineers not reachable qui…

Apple TV in St. Paul, MN failed so I don't think the east coast thing is true. Parents are not happy campers. I get the feeling all iOS devices are include.

If Netflix can deactivate clients based on device size; that'd be pretty neat. People on tablets–Netflix on my Nexus 7 is out–would usually be watching stuff alone (kids may huddle around an iPad though) and for Christmas, a movie on a large screen is probably more important to keep going.

Makes me think that apps should consider using Push notifications to tell consumers about issues; e.g. instead of a cryptic error number; say something like "Netflix servers are overloaded at the moment, NetFlix may not work on your mobile device".

Not sure if that will piss off people more, but something like that instead of an error number would probably be better.

Re: Netflix is Down

#36
post #33

Are they insured against a contingency of this calibre? Does Amazon provide/offer such an insurance?

Amazon EC2 has a Service Level Agreement (SLA)[1] that guarantees 99.95% uptime in a rolling 365 day period, and provides for service credits. Of course, a huge customer like Netflix can and probably did negotiate their own SLA terms.

[1]: http://aws.amazon.com/ec2-sla/

Re: Netflix is Down

#38
post #36
post #33

Are they insured against a contingency of this calibre? Does Amazon provide/offer such an insurance?

Amazon EC2 has a Service Level Agreement (SLA)[1] that guarantees 99.95% uptime in a rolling 365 day period, and provides for service credits. Of course, a huge customer like Netflix can and probably did negotiate their own SLA terms. [1]: http://aws.amazon.com/ec2-sla/

I was wondering if they'd pay damages and how would that be calculated.

I don't think free service for a while would cut it with a contingency of this sort. Maybe someone has first-hand information of their contract (or any other big player) and can answer to this publicly.

Re: Netflix is Down

#39
post #20

Soon it will be news when the N. Virginia services are actually up! I don't want to be too hard on Amazon because what they've built is pretty amazing, but I really have to wonder what's different about the N. Virginia site ... And why they're not having similar failures at the other sites.

If I remember correctly, the N. Virginia site is the default for EC2 instances, and is much much larger than the other availability zones. I've even heard that it's bigger than all the other zones combined. However, I'd love for someone to corroborate my statement.

That's certainly true for the public IP spaces. It's possible that the other regions have a higher proportion of instances in VPC which don't have public IP addresses, or a higher proportion of larger instance types, though.

Re: Netflix is Down

#40
post #21

Earlier quoted context omitted.

1) some families like to watch stuff together 2) not all netflix subscribers have families

Fair enough. I for one enjoy expressing anti-television sentiments, with and without company.

http://www.theonion.com/articles/area-man-constantly-mention...
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