With power comes responsibility, and I think responsibility has fallen out of fashion. I think this comes down to the definition of "want", and I talk to my kids about this because I wish we had a different word. Yes, I want to have the piece of cake tonight, but I would also want to not have diabetes in 20 years. People want instant access to the entirety of music produced by humanity for a flat fee, but they also want to be able to access their music even if the industry that provides that service goes away. Curating a collection requires some responsibility and discipline, which is more work than just paying 15 bucks for the service and pressing play. But it also gives you access to that material in 20 years, which the service does not.
What the industry has successfully done is have people learn that for 15 or 20 years they can cave in to their want of convenience. People don't seem to care today that they'll have to pay the price in 15 years, but they will care in 15 years.
Nothing made this more evident than people buying digital movies from Sony, only to find that the rights to access the movie they purchased have been revoked. People are so sick of it in fact that they're now inventing new words like in enshitification to capture the idea that they have been brought in to an ecosystem that they're trapped in and now feel like they can't escape even though it's getting worse. People's love of convenience is the mechanism of their capture by the business.