Take Anthropic for an example. Anthropic has successfully destroyed customer trust, at least for me. DHH in a recent interview mentioned that Claude refused to translate an article about immigration. Not summarize. Not editorialize. Translate! I think this reveals an unacceptable level of paternalism: Anthropic fundamentally believes that it possesses a moral authority superior to the people actually paying for the API. If such basic and mechanical translation is already too sensitive to touch, the goalposts have moved from safety into outright censorship. What prevents them from quietly deciding tomorrow that your proprietary business logic, financial data, or legal documents cross their invisible moral line?
Let alone how Anthropic treats Cursor and Figma - not that they are wrong as companies are free to compete legally, but nonetheless it shows that companies can't outsource their intelligence to a potential competitor.