I’m really excited to try this out. Fable and Opus 5 constantly wow me when working together. Unfortunately, I’m a little burned because of technical issues. Anthropic accidentally over-billed my account, and when I reached out to the support bot, it downgraded my account to a Free account. It’s been impossible to get it resolved and I have almost $200 held hostage. I don’t want to do a charge back. I’m one of the ma…
you aren't the only one with this issue. many other people I've heard had a similar issue with anthropic billing. I also had a weird edge case behavior around billing where it blocked my usage due to an unpaid bill but then also wanted me to pay for that blocked unavailable usage when I would reinstate my account. I am disappointed in how anthropic handles billing, and is using AI sloppily for customer service around…
Is this normal for anyone else? hasn't happened with my codex subscription.