So AI is going to take jobs not because AI is necessarily better or more appropriate, but because it accelerates bad decision making and makes those decisions exponentially worse.
You Know Who Hates AI? Insurance Claims Adjusters
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Re: You Know Who Hates AI? Insurance Claims Adjusters
#42Re: You Know Who Hates AI? Insurance Claims Adjusters
#43Ultimately this isn't "AI's fault". As the article points out, clueless executives who don't understand the capabilities and limitations of specific LLMs push the technology on workers so they can say they are "using AI to improve efficiency".
Hard to fathom a modern model would get any of this basic stuff wrong. I know accountants using it for (a lot more complex but similar problem) tax law parsing and it going through flawlessly.
There seems to be some bidirectional media gaslighting happening here where the doomers and glazers are talking past each other a bit.
Re: You Know Who Hates AI? Insurance Claims Adjusters
#44Earlier quoted context omitted.
I read and article on here some months ago titled something like "Leftist usecases for LLMs" and one of them was negotiating bureaucracies, and that reminds me, I need to call back JCP&L about my Board of Public Utilities complaint that an LLM helped me out together. You see, I live with in a rural area and especially since LED light bulbs have become the thing, it's been clear that we are delivered far less than 120…
If you were monitoring the power coming into your house, why did you need claude to "put together a whole packet documenting brownouts"? Shouldn't you just have the raw data, maybe highlighted with the offending parts? Or was the prose of your complaint the issue?
Re: You Know Who Hates AI? Insurance Claims Adjusters
#45Meanwhile insurance fraudsters love AI, and its ability to manipulate photos!
It used to be you just email them a photo or video of the issue and they send you a replacement. Now companies won’t send one until they have received the defective one back.
Re: You Know Who Hates AI? Insurance Claims Adjusters
#46LLMs are really good when your primary goal is just to fob people off. So customer support when you don't care about your customers etc. I can imagine it's very appealing when you just want to come up with semi-plausable reasons to deny insurance claims. Who cares if it's wrong? They might give up anyway and you've saved paying out! Not saying they're not good for other things, but the "waste people's time and make t…
Re: You Know Who Hates AI? Insurance Claims Adjusters
#47Follow-up question, [Do] You know who loves flock cameras? Insurance Claim Adjusters. They are using the cameras to catch fraud (where claimants try to lump previous damage with damage covered by the current claim.), etc.
How is that relevant? I’m sure we all hate flock here, but what does that have to do with the article?
I.e. Dentists are scammers at such high rates that their opinions on how to organize society should be actively ignored. The opposite or "rule by guild" is basically https://en.wikipedia.org/wiki/Syndicalism which is the alternative "terrible ideology" to Socialism that would have taken off in a world where Germany won WW2
Re: You Know Who Hates AI? Insurance Claims Adjusters
#48Re: You Know Who Hates AI? Insurance Claims Adjusters
#49Ultimately this isn't "AI's fault". As the article points out, clueless executives who don't understand the capabilities and limitations of specific LLMs push the technology on workers so they can say they are "using AI to improve efficiency".
Re: You Know Who Hates AI? Insurance Claims Adjusters
#50> Between May 2025 and May 2026, employment in the sector dropped a staggering 21 percent, according to BLS data. Yeah sure. I mean, same reason why HN readers hate AI, right? It replaces their jobs. (Obviously the difference is that the poor old claims adjusters didn't spend the last two decades "disrupting" every other industry and telling everyone else to "learn to code". Ha! If you hear a faint high noise, that's…