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Harvest hikes bills by 1500% after purchased by Bending Spoons

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111–119 of 119 posts

Re: Harvest hikes bills by 1500% after purchased by Bending Spoons

#112

Earlier quoted context omitted.

> what exactly would have to change in this relationship for you to not infantilize the consumer and put them on equal moral weighting as the merchant? What in the world are you talking about?

what you described sounds morally benign I’m guessing at why you don’t see it that way, I’ve seen similar value systems so I’m transposing those as the near guess onto yours in the meantime

> I’m guessing at why you don’t see it that way, I’ve seen similar value systems so I’m transposing those as the near guess onto yours in the meantime

I just made a not-great comparison, since the stakes of a video game item and things like health care are not the same.

What I was trying to get at it is a situation where little value is provided at great cost to the consumer in an imperfect information scenario.

Re: Harvest hikes bills by 1500% after purchased by Bending Spoons

#114

Earlier quoted context omitted.

The majority of businesses still use buy-once invoicing software. Which they of course should. Paying a subscription for such a thing isn't very smart.

> The majority of businesses still use buy-once invoicing software. are you sure about that? Most small biz I know use Quickbooks for that, and it's a subscription service.

Most that I know use Excel ... which is a SaaS now I guess. So then I stand corrected.

Re: Harvest hikes bills by 1500% after purchased by Bending Spoons

#115
post #79

They doubled my bill from $130 to $280 per year and graciously also offered me a $19,000 per year plan [1]. I declined and am now using Clockify. 1: https://x.com/m_herrmann/status/2039876227088163161

We've been paying ~100 a month for the last 13 years and got an email earlier this month: "On your next renewal date, August 31, 2026, your account will be transitioned to a Harvest Enterprise plan with Unlimited usage billing. You will be automatically billed $2,199.50 for your new monthly plan. You can always downgrade to Flex usage billing, which would have an estimated price of $416.05 and would adapt to your mon…

[flagged]

Re: Harvest hikes bills by 1500% after purchased by Bending Spoons

#116
post #23

> Haldenby, whose business consists of up to 15 staff in the UK at any one time, with sister companies also in the US and Australia, said he was "in shock" when he received an email detailing the price changes. > Richard Haldenby, head of UK consultancy firm Salentis, told the BBC his monthly bill had risen from $130 (£95.50) to $2,110. If you estimate 25 employees total, that's $100/seat/mo. That's on the high end f…

But it's not enterprise SaaS, is it? It's just a time tracking and invoicing tool. And it's not the only SaaS they will need? Companies with 25 employees generally don't have money to pay a dozen SaaS vendors $2k each every month. Maybe certain niche products that are critical to the business might be worth that much. But a time tracking & invoicing tool? Definitely not. Source: am actively moving away from Harvest d…

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Re: Harvest hikes bills by 1500% after purchased by Bending Spoons

#117

This is the problem with subscription based software. In the days when people owned the software they used, a price increase like this would simply not be possible. People would be able to upgrade their own software on their own timeline. Since Windows, despite its many faults, has a rock solid ABI (application binary interface), that piece of proprietary software from 2006 I use today still runs fine, as does that o…

This argument is unfortunately flawed. If the customers had been handed the software on day 1, by day 100 it would be full of security bugs, would need to be re-written for the new version of Node.js (the old one having been deprecated and also full of security bugs). They'd have to find somewhere to run it and pay someone to keep an eye on that deployment for when it does something weird that affects service. Oh and…

You obviously have full trust of Google and Microsoft accounts. You should take a visit or research of dark web. So many never ever get reported to haveibeenpwned.com. And if you are lucky to know some white hacks, they will be laughing at the idea of subscription software more secure. I worked in these kind of industry. Sometime we just swapped out libraries with zero bug fixes or even introduced obvious faults to justify updates. And many time we purposely blocked updates so can justify "upgrades", which is like subscriptions on top of subscriptions with maybe some kind of microtransactions disguised as optional addons. They are full of security exploits. We hope they are discovered to allow another round of updates and upgrades.
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