Thanks, genuinely helpful
“It works better in the app”
291–300 of 496 posts
Re: “It works better in the app”
#292I recently had a perfect storm of non-friendly technology. I made one purchase on Amazon while connected to a VPN. Amazon froze my account and demanded proof of identity. Amazon don't accept an existing photo of primary ID for their preferred ID verification check, it must be a photo taken by a camera on-device, and I don't have a webcam on my desktop PC. Once you select the secondary method, it seems you can't go ba…
> ”Amazon don't accept an existing photo of primary ID for their preferred ID verification check, it must be a photo taken by a camera on-device, and I don't have a webcam on my desktop PC” In my experience, it was not possible to complete the verification via computer, even with a webcam. The verification site assumes and seems to require that you use a cellphone.
Now I'm glad I didn't have a webcam. It would have just added a few more steps to my tale of woe ;-)
Re: “It works better in the app”
#293Earlier quoted context omitted.
> "do something that can be done in a web app" I'll bite. What important features can only be done in an "app" but not a web app nowadays?
It’s also about friction. No one wants to troubleshoot a card decline by logging into their mobile browser bank account in checkout at the grocery store.
No one wants to troubleshoot a card decline by having to download and install a 700MB bank app in checkout at the grocery store either. Personally I'll take the browser login every time in that situation!
Re: “It works better in the app”
#294When I was job hunting earlier this year, LinkedIn on my phone told me to install the app. Sure, why not? So I did. It refused to authenticate and never worked. One good point is that at least the mobile web version didn't lock me out with an impassable overlay like some websites are starting to do.
The "use desktop site" button bypasses at least half of those popups.
Re: “It works better in the app”
#295Why isn't AI filling all those gaps?
You still need the organizational conditions (the will, structure, processes) for someone to care, do, approve, and land the solution.
Re: “It works better in the app”
#296Re: “It works better in the app”
#297A lot are saying that they prefer websites over apps but at least apps can't force you to upgrade to the latest version while a website will always serve you the latest version. Ofc that doesn't address all the downsides of an app
Re: “It works better in the app”
#298Earlier quoted context omitted.
It should have been put coins in a slot.
Ehh maybe. I mean, it was a three hour show and I don't carry coins any more. So that would have been ATM -> go to a store and break a twenty -> put in a few bucks -> remember to go out at intermission and put in more money. Paying by phone is a step up from that old world; I just want it to be one tap, not a whole sequence that tries to upsell me on a monthly pass or establishing an in-app "parking wallet" or whatev…
Not carrying coins is your own fault, not the system's. You can't refuse the analog solutions and then complain the digital ones are too digital.
Re: “It works better in the app”
#299Earlier quoted context omitted.
The flip side is: I have an Audioguide app with reams of fancy of AI features. Even a basic non-AI one is we use GPS in the background to auto-trigger when you approach certain checkpoints on your tour, and we don't want you staring or constantly manually fiddling with the phone when you're on a tour in a neighborhood. This is all stuff just not possible with the web app I get it, "I'm just traveling, why do I need t…
The issue is that people often forget to uninstall these apps almost all the time. Apps like Delta, Southwest etc. are the perfect candidate for this. We require something similar to ephemeral apps that exist only for a limited period and automatically get deleted later. If the OS could provide such a feature by default, it would be a blessing. However, this again contradicts the commercial interests of many companie…
When it comes to airline tickets I've been able to check in to a flight through a web page and then add the boarding pass to my Google Wallet without having to install that airline's app before. I'm pretty sure Apple has had some similar kind of a workflow but I wouldn't know for sure.