Amazon now hides all customer reviews on products

Post by aitchnyu » Fri, Aug 28, 2026, 10:45 AM UTC

tonymet wrote: post #29

0cf8612b2e1e wrote: post #6

Amazon has also changed their email receipts to be worthless. Previously, you would get the product name and price paid, giving you a minimal record sufficient for tracking. Now you get an email that says N items, broadly categorized (housewares, pets, clothing) and no pricing information. Clearly a customer focused decision.

Likely to prevent google from collecting shopping habit signals to sell ads targeting to.

Post by tonymet » Fri, Aug 28, 2026, 2:28 PM UTC

Melatonic wrote: post #3

I haven't seen this yet. Never used the app - I use the mobile site usually while logged in (but not always). Unfortunately a few features are missing (like being able to see all items for some reason by a specific seller) but otherwise it works well. Is this you on X or did you link to a random post ?

Post by tonymet » Fri, Aug 28, 2026, 2:31 PM UTC

robocat wrote: post #36

tonymet wrote: post #31

Earlier quoted context omitted.

Sometimes that’s not an option, e.g. buying snow chains before a ski trip. Often the reviews reveal product limitations that aren’t specified in the listing.

Years ago I bought a Dell XPS and an electric kettle, even though they both had a number one complaint on reviews (XPS: coil whine, kettle: plastic lid crazing). Both products are still available and it seems they both have the same complaints from a decade ago. "Dell continues to treat mild-to-moderate coil whine as an inherent characteristic of components rather than a manufacturing defect". Leave a review to help…

Post by applfanboysbgon » Fri, Aug 28, 2026, 5:16 PM UTC

lenkite wrote: post #38

applfanboysbgon wrote: post #16

Earlier quoted context omitted.

This is to protect their data on you. E-mailing you specifics is handing your purchase history directly to Google and Microsoft (at least for the 90% of the population that use Gmail/Outlook). They would rather sell that than give it away for free.

I think you are getting downvoted for speaking truth because of first sentence which should be changed to "This is to MOAT their data on you". "protection" is invalid word.

Post by tonymet » Fri, Aug 28, 2026, 8:29 PM UTC

graton wrote: post #48

This happened to me starting yesterday. Customer support was no help. Making me seriously consider exploring alternatives to Amazon. This is both on the app and using the website on my computer.