Anger, Anxiety and Agency

> You couldn't just put something down, and walk away.

This seems like a pretty big problem. A lot of tasks should be put down. And, on the flip side, you absolutely need room for people to do things without needing to publicly justify themselves ahead of time.

I've been in places that try to approximate this sort of tracking, and I never felt like they were free of blame, I felt like blame was the default. There's no need to play the "blame game" if the whole system makes people feel blamed automatically!

That said, I've found a variant of this works: give people ownership of general areas, with well-defined but permeable boundaries. You only need to track the details at the interaction points, and only a subset of the work has to happen at those points. This also gives you a lot more room for overlap between people and teams; an interaction point naturally has at least two "owners" and, in a pinch, either side can come up with a (possibly sub-optimal) solution on their own. Or people can shuffle interaction points around—stop depending on one thing, move to some alternative—to work around problems.

I would describe PIAAC literacy levels 1 and 2 as barely able to comprehend English, and someone who wrote at a corresponding level as barely able to write. They're close to the line of illiteracy, particularly PIAAC 1.

I believe the median person who comprehends English to PIAAC level 3 literacy or above, and writes accordingly, would be more comprehensible than an LLM, if we controlled for correctness and for their own understanding of the subject matter.

It was a Japanese company. Personal Accountability and Responsibility are a big deal, over there.

Also, the team is always more important than the individual. That's a concept that doesn't work particularly well, on this side of the Pacific, but it worked for them.

There were many things about working there, that I think would drive folks here, nuts, but they consistently released some of the finest gear in the world.

Software...not so much. I really tried to get them to change the way they approached software development, but never really had much success.

I’m not the arbiter of emotions but being angry is valid and it doesn’t have to be directed. It’s not necessarily a vector. If I worked very hard to transplant a tree, and at no fault of anyone, it dies in the process, I can be angry I invested my time, money and energy into the failed effort. No one has the right to say that’s the wrong emotion to feel.

> Sean Goedecke wrote a post arguing that you should never be angry at work — a post with which I strongly agree. Anger can be a useful signal, but being angry at work rarely improves the situation. More often, it makes life worse for the people around you, many of whom have no more power over the source of your anger than you do. I did learn that lesson, but it did not come naturally. One thing in particular that I learned is that in a company there is a shared vision, and if you don’t agree with it and are not in a position to change it, you should not start a mutiny, not even a small-scale one. Nothing good comes from that.

Say your company is acquired. The acquiring company promises how much better the world will be, how many resources they'll give you, etc. etc. Your companies get merged, hiring is basically all but shut off, management never lets another product release occur, and the entire acquisition is strangled until the day that the employees — but of course not the management responsible for this — is laid off.

I'm supposed to not be angry, while my co-worker sits there sobbing because her entire life is now in turmoil?

I sort of want to agree, in that, yes, it is generally fruitless to argue with corporations. In the above case, I'm laid off, no amount of screaming or tears is going to change it. But seeing people get away with such levels of incompetence — if not anger, what emotion should I be feeling? There's certainly some anxiety, but that's separate: I'm anxious about my coming lack of income, and needing to find new employ, sure, but that's what I feel towards my own impending future. But towards the management? I certainly don't feel agency: absolutely nothing I could have said or done would have changed things. The anger stems from the injustice of having to suffer the consequences for someone else's mistakes.

It's a borderline "how's the boot taste" attitude, in that we should never be angry, and just accept whatever bilge comes down from on high.

With regards to the AI stuff, we're watching the world (rightly) revolt against being told that glorified RNGs should dictate the outcomes of their lives in various imperceptible ways. And that leaves me feeling that, it wouldn't matter if we were building a "traditional", small-scale datacenter — the AI enthusiasts are going to so poison the well that we can forget about building anything ever anywhere ever again. All the while, the product being hawked is simply a garbage out generator, and I think the layperson gets that.