Earlier quoted context omitted.
I don't think these companies have humanity's needs in mind when they're developing these models. Although the last part of your comment struck me as a bit comical, I genuinely believe that an AI can have way more empathy than a corporation. Afterall, a mimicry of empathy is probably better than no empathy.
It's a funny comparison. Comparing the empathy of some software to the empathy of a company. It's like saying my car was more empathetic than my school. How can those two objects even be compared is what i am wondering
Company empathy does exist, just look at how easy or hard it is to reach a company when you have a problem. How do they try to solve it for you? Is it a brick wall, for example Google when you have a problem. People quite often like dealing with small businesses because they can reach a singular human and have them as an interface to the problems they face now and in the future.
Agentic loops and the models underneath them can have a simulacra of empathy too. Not every model just blindly agrees with users, and some have a much better depth in picking up context clues that the user on the other end is having a hard time. Businesses just typically aren't running more expensive and fragile systems like that though.