Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google Workspace thinks my domain is an email provider (2025)

blog.elis.cc

Post reply on HN
Print view View original

91–100 of 163 posts

Re: Google Workspace thinks my domain is an email provider (2025)

#91

Post by Kwpolska »

phyzome wrote: post #48
an0malous wrote: post #31

My business Workspace account got suspended recently, no reason given, can’t even login to contact support. I’m a solo user so I only had one admin account and that was the one locked out. There was just one text field to submit an appeal, so I did. I never got any email confirmation or tracking number for my appeal, it’s been a week now with no contact from Google. This happened about a week after they charged my cr…

Dispute the credit card charge and you might be able to get in touch with someone.

Or get your personal Google account permanently banned.

Re: Google Workspace thinks my domain is an email provider (2025)

#92

Post by embedding-shape »

natpalmer1776 wrote: post #66
CGamesPlay wrote: post #62

> 3.) Fictitious Domain Considerations: As you may know, domains that has ".web" have faced issues related to fictitious domain name usage. While ".one" is not ".web" the combination of the subdomain and TLD triggers similar security protocols. This is an LLM response. It's the classic pattern where the LLM says something completely unrelated to the topic at hand, realizes that it doesn't have a backspace key, and tr…

There needs to be a Hanlon’s razor but for suspecting something is LLM generated. The typo and grammar mistakes in the response lead me to think it’s a human, but no way to really know.

> The typo and grammar mistakes in the response lead me to think it’s a human

People using LLMs to "spam" slop already caught up on this sentiment and are purposefully introducing grammar and spelling mistakes in the outputs now. I'm not saying yay/nay in this particular case, just sharing what I've seen in the wild. If a company get complaints that customer support is too robotic after starting to use LLMs for it, making it more concise and introducing subtle mistakes are two surefire approaches they'd get recommended.

Re: Google Workspace thinks my domain is an email provider (2025)

#93

Post by cube00 »

CGamesPlay wrote: post #62

> 3.) Fictitious Domain Considerations: As you may know, domains that has ".web" have faced issues related to fictitious domain name usage. While ".one" is not ".web" the combination of the subdomain and TLD triggers similar security protocols. This is an LLM response. It's the classic pattern where the LLM says something completely unrelated to the topic at hand, realizes that it doesn't have a backspace key, and tr…

For what it's worth and I know it can't be trusted, one of the AI detectors reported that sentence as "Your most AI sentences"

In this case, the combination of "web" and ".one" triggers these security measures.

It also flagged the whole email as 100% AI.

Re: Google Workspace thinks my domain is an email provider (2025)

#94

Post by chrisjj »

CGamesPlay wrote: post #62

> 3.) Fictitious Domain Considerations: As you may know, domains that has ".web" have faced issues related to fictitious domain name usage. While ".one" is not ".web" the combination of the subdomain and TLD triggers similar security protocols. This is an LLM response. It's the classic pattern where the LLM says something completely unrelated to the topic at hand, realizes that it doesn't have a backspace key, and tr…

Plus this idiot bot has confabulated a subdomain.

Re: Google Workspace thinks my domain is an email provider (2025)

#95

Post by cube00 »

Kwpolska wrote: post #91
phyzome wrote: post #48

Earlier quoted context omitted.

Dispute the credit card charge and you might be able to get in touch with someone.

Or get your personal Google account permanently banned.

Exactly, if you think charging back against Google will result in a human reaching out to actually resolve the problem you are sorely mistaken.

Re: Google Workspace thinks my domain is an email provider (2025)

#96

Post by cube00 »

davidd_1004 wrote: post #68
an0malous wrote: post #31

My business Workspace account got suspended recently, no reason given, can’t even login to contact support. I’m a solo user so I only had one admin account and that was the one locked out. There was just one text field to submit an appeal, so I did. I never got any email confirmation or tracking number for my appeal, it’s been a week now with no contact from Google. This happened about a week after they charged my cr…

I have the same issue but just for Google Cloud thankfully. Never got a response when I filled in the text field. When I contacted support they kept asking me do go to things in the Google Cloud dashboard (that I was banned from). Then eventually the person said they'd escalate and I'd get an email but I never got anything. Maybe I'll try calling a sales number.

> Maybe I'll try calling a sales number.

It's your sign to move on, there are hundreds of other cloud providers who will actually provide meaningful human support because they need your business unlike Google.

Re: Google Workspace thinks my domain is an email provider (2025)

#97

Post by corint »

hkt wrote: post #54
qingcharles wrote: post #16

I use a .one for a project where it makes perfect sense. Brevo, who are a huge email delivery platform, told me they don't support signing up with a .one domain. Fortunately, after a couple of weeks going back-and-forth one of their developers eventually saw sense and fixed it. Sadly, with Google, I don't think you'll ever get the issue that far up the chain.

I've got a .email domain which various UK based retailers insist isn't a real domain from which email can be sent. I've been trying to convince Argos that it is real for about seven years. To their credit, my building society actually took it all on board and fixed their system within a few months. To my incredible surprise, so did a major insurer.

I wonder whether you could use GDPR to force compliance with this. You have the right to correct the record, after all.

Re: Google Workspace thinks my domain is an email provider (2025)

#98

Post by cube00 »

Schiendelman wrote: post #78
2Gkashmiri wrote: post #53

Earlier quoted context omitted.

I got into self hosting in 2021. A cheap 2.5Gb how from racknerd, $20-22/year, + domain. It's been as smooth sailing as any other email provider. Very satisfied. Try it

How do you back up? What stack are you using?

Not OP but I backup with a scheduled rclone to B2 and rsync to my local storage at home so I have the required three copies.

I use the Maildir format so each message is its own file making it atomic.

Re: Google Workspace thinks my domain is an email provider (2025)

#99

Post by sethaurus »

avazhi wrote: post #71

If you use a whacky domain name suffix I dunno what else you expect. Act unconventional and you’ll encounter various inconveniences for doing so, which applies to the real world, too.

Google sells (and also owns) domains with exotic TLDs. It's reasonable to expect them to get handled gracefully.

And as the article explains, it was the prefix (web.*) and not the suffix (one.*) which turned out to be tripping their validation rules.

Re: Google Workspace thinks my domain is an email provider (2025)

#100

Post by cube00 »

an0malous wrote: post #31

My business Workspace account got suspended recently, no reason given, can’t even login to contact support. I’m a solo user so I only had one admin account and that was the one locked out. There was just one text field to submit an appeal, so I did. I never got any email confirmation or tracking number for my appeal, it’s been a week now with no contact from Google. This happened about a week after they charged my cr…

So much for my theory that they only did this to personal accounts. Although I guess I shouldn't be surprised, they do it to paid Google One accounts too [1]

[1]: https://support.google.com/accounts/thread/117103497/i-m-loc...

Post reply on HN