Earlier quoted context omitted.
Oddly, I find the search in Slack, Teams, and Discord to be so horrible I don’t create any “knowledge there.” It’s like trying to write a paper on the telephone. Anyone putting long form stuff into an IM system is taking the way of pain.
(Replying to parent and GP) I wasn't suggesting an IM system should be the source of truth for long-form documentation. But searching Slack works better than searching email you weren't cc'd on. Virtually anything is better than email for many essential aspects of collaboration. Want to add someone to the mailing list and loop them in? How many prior emails will you forward to them? Someone replies to one of several…
Otherwise, I can search email quite effectively. And oddly, its one of the few things Office Copilot is goos at.
I don’t email is a collaboration tool. It’s an information sharing tool and maybe workflow. Just today I had to email out to like 20 people a data call with a couple paragraphs of instruction. It’s much better than Slack for this. And I can search and find my email and their responses for all of eternity (I’ve got every email going back 20+ years instantly searchable in outlook, good luck finding a slack message from a month ago much less a decade).