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Fixing a bricked Framework laptop

quantum5.ca

91–100 of 311 posts

Re: Fixing a bricked Framework laptop

#91
post #54

I know that firmware (and software in general) has bugs. But I wonder why modern firmware for UEFI has to be so complex, that it needs updates on a regular basis. It would be nice to have a dead-simple hardware-initialisation system that doesn't need regular updates and that only has very limited attack surface.

Regular updates are not always because of bugs but to support new hardware. Or security fixes.

Re: Fixing a bricked Framework laptop

#92
post #33

Framework seems pretty popular here in general, but nobody really seems to talk about how repairable enterprise laptops are. Some laptops have clips around the edge of the bottom panel to hold it in place, which frequently break. On my brother's T480s, those clips were made out of metal and held in with screws, meaning they were themselves replaceable. More recently I worked on a Dell Precision 7550 laptop, and if yo…

> nobody really seems to talk about how repairable enterprise laptops are

Thinkpads have been a meme since the early 2010s.

It's funny to bring up the T480/s as positive example because I remember people complaining about anything past ~xx20 series.

> caught everyone's attention with the fun DIY repair angle

Framework is a reaction to the cult following a lot of the business laptops had. When people are spending $$ to retrofit modern mainboards to vintage Thinkpad chassis you know there's enthusiast money to be made there.

Re: Fixing a bricked Framework laptop

#93
post #33

Framework seems pretty popular here in general, but nobody really seems to talk about how repairable enterprise laptops are. Some laptops have clips around the edge of the bottom panel to hold it in place, which frequently break. On my brother's T480s, those clips were made out of metal and held in with screws, meaning they were themselves replaceable. More recently I worked on a Dell Precision 7550 laptop, and if yo…

I've been repairing my laptops for a long time. I loved my dell laptops for field work. Swappable batteries especially! Framework, for me, was just the natural extension of that, geared towards multi-use that included reconfigurability, which dell never had, and more compact overall.

On balance, I think the framework has been a cool talking point, but yes, a 2015 dell would have supported all the improvements I made over time to my framework, provided it had all the ports I needed originally. It'd have definitely been bulkier though!

Re: Fixing a bricked Framework laptop

#94
post #73

Earlier quoted context omitted.

Dell latitude 7480. usb-c port is now dead, it is soldered. Not going to happen to my https://frame.work laptop, 10 eur part, no soldering, not even a screwdriver, and good as new

Arent the USB ports on the framework also soldered on? I’m looking at a picture of the motherboard right now. Unlike my MacBook it doesn’t use a daughter board for the ports. It’s straight on the main board. Seems less repairable than my MacBook.

The ports on the motherboard are soldered, but you don't use them directly. You attach "expansion cards" which slide into a slot on the laptop case which locks them in place. So those ports seldom see any forces applied to them. All your day-to-day wear (plugging/unplugging, twisting, yanking) is going to be on the port on the expansion card which you can replace for $10. It's basically like a daughter board that is trivially user-replaceable rather than a daughter board that you have to open up your laptop to replace.

Re: Fixing a bricked Framework laptop

#95

Earlier quoted context omitted.

> Framework really caught everyone's attention with the fun DIY repair angle, but Dell/Lenovo/HP have been selling repairable laptops to IT departments for decades. Yeah, but does Dell allow you to change your laptop's mainboard for another mainboard with time? That is such a quantum leap. You do not have to adjust your self to a new keyboard just because you wanted a new processor.

A chassis is 10% of the cost of the laptop. Reusable chassis just to put new hardware in isn’t something the average consumer is interested in. Also, buying a new mainboard every few years and putting the old mainboard on a shelf is a lot less sustainable than buying a complete new laptop and selling your old laptop to someone.

It's not just the chassis, it's also the screen, storage, RAM, ports, speakers, battery, and so on. And there is lots of demand for old mainboards, they sell pretty quick on Ebay. More sustainable to only buy and sell the part you need than the entire laptop, especially factoring in shipping costs. Plus the mainboards can be used like a mini PC.

Re: Fixing a bricked Framework laptop

#96

Earlier quoted context omitted.

You mean the dongles? The actual USB-C port on a Framework is soldered to the motherboard. If you destroy the port electrically it is the same thing. If you are inserting/removing cables like a gorilla, then buy a 3" dongle (aka magic Framework module) for your other laptop.

> If you are inserting/removing cables like a gorilla You've never moved your laptop without realizing it is still plugged in? I've done that a couple of times. My framework gives me peace of mind because I know the only port that will be damaged from that is the one on the $10 card because the card is firmly attached to the laptop body. Your suggestion of a 3" dongle doesn't have that benefit so yanking a plugged-in…

> You've never moved your laptop without realizing it is still plugged in?

No.

This damage usually happens by tripping over the cord, which results in the laptop falling on the floor, so a USB-C port is the least of your worries.

There's a reason Apple went back to MagSafe.

Re: Fixing a bricked Framework laptop

#97

A bit off-topic, but kind of relevant. I firmly believe that if installing custom firmware voids the warranty of a device, installing official updates should extend the warranty. I'm tired of sloppy updates or change of behavior that mess with how I use MY device. At this point, I'm convinced Google is doing this on purpose. My Google TV has become slow since the Gemini update, which I wasn't asked if I wanted it. My…

I lost my google mesh network to a firmware update, ofc I didn't even ask for it to be updated, they just shipped an update that bricked the devices. Just got an "out of warranty" response after they gave me the normal suggestions of trying to reboot, etc.

Re: Fixing a bricked Framework laptop

#98

Earlier quoted context omitted.

> Framework really caught everyone's attention with the fun DIY repair angle, but Dell/Lenovo/HP have been selling repairable laptops to IT departments for decades. Yeah, but does Dell allow you to change your laptop's mainboard for another mainboard with time? That is such a quantum leap. You do not have to adjust your self to a new keyboard just because you wanted a new processor.

A chassis is 10% of the cost of the laptop. Reusable chassis just to put new hardware in isn’t something the average consumer is interested in. Also, buying a new mainboard every few years and putting the old mainboard on a shelf is a lot less sustainable than buying a complete new laptop and selling your old laptop to someone.

You can take the old mainboard and slot it into a cheap case and run it like a slim pc.

Re: Fixing a bricked Framework laptop

#99

I had the same thing happen to me with my Thinkpad Nano, and researching how to fix this made me realize pc manufacturer really don't care. PC bricked from BIOS update are still ultra common. I uploaded a dump of the flash [1] in the bad state and they somehow analyzed it and made a fix. Great for others I guess, but I'm still mindblown that the regular path would have been that this perfectly working laptop to this…

> I don't understand why there isn't a special USB-C protocol to recover bios over SDU/CC pins

Not enough of these cases happen under warranty for them to bother (and out of warranty cases are either neutral, or even beneficial to them if they drive sales of new hardware).

Re: Fixing a bricked Framework laptop

#100
post #33

Framework seems pretty popular here in general, but nobody really seems to talk about how repairable enterprise laptops are. Some laptops have clips around the edge of the bottom panel to hold it in place, which frequently break. On my brother's T480s, those clips were made out of metal and held in with screws, meaning they were themselves replaceable. More recently I worked on a Dell Precision 7550 laptop, and if yo…

From my experience they have been getting less repairable. Look at recent thinkpads. My headcannon is that the only reason the T14G7 is as repairable as it is, is due to the whole right to repair movement, including framework.

My last two ThinkPads (a P40 Yoga and a T14 Gen 2) were absolute shit.

The P40 spent more time in the repair depot than in use before I replaced it with something that didn't ship with a fucked M.2 slot, a touchscreen that failed out of the box and then a month after replacement, and a battery that pillowed within a month after that.

The T14 Gen 2 bricked on a BIOS update. The pinhole reset didn't work, so it went to the repair depot, came back two weeks later with the BIOS updated. Next BIOS update bricked it again.

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