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Google has acquired the data of failed US airline Spirit

theregister.com

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Re: Google has acquired the data of failed US airline Spirit

#61

Post by alberto-m »

warkdarrior wrote: post #48
elric wrote: post #28

Earlier quoted context omitted.

I fully share your concerns. And I don't understand how apparently tons of Teams and email conversations can be archived and sold without any kind of scrutiny. How can such data be sold without the consent of all involved parties? What gives Google the right to use it to train LLMs? Is that just a way of washing away the legal protections?

The party owning this data (Spirit Airlines) is consenting to the sale. Employees and customers of Spirit consented when they started employment and did business with Spirit, respectively.

Did they consent? Just because one receives a letter it doesn't mean they “own” it, much less that they are entitled to publish it at their leisure. If Spirit were active in any country with GDPR-style laws, the seller of these data would be most likely investigated.

Re: Google has acquired the data of failed US airline Spirit

#64

Post by andy99 »

I wonder how they will use the data. If it was me I’d try to build a simulation of an airline, and then use it as an agent training environment. It really depends on the exact nature of the data what kinds of agents you could train, but maybe customer support (imo the worst AI use case) that are more empowered to make changes, or something for making more autonomous calls when recovering from irrops? Could be some cool’s stuff if a little niche, I hope they share / publish something and it doesn’t just disappear into a void.

Re: Google has acquired the data of failed US airline Spirit

#65

Post by hdgvhicv »

alberto-m wrote: post #61
warkdarrior wrote: post #48

Earlier quoted context omitted.

The party owning this data (Spirit Airlines) is consenting to the sale. Employees and customers of Spirit consented when they started employment and did business with Spirit, respectively.

Did they consent? Just because one receives a letter it doesn't mean they “own” it, much less that they are entitled to publish it at their leisure. If Spirit were active in any country with GDPR-style laws, the seller of these data would be most likely investigated.

America believes in freedom for large companies to take personal data and make it their own, rather than individual feeedom

Re: Google has acquired the data of failed US airline Spirit

#66

Post by xyzelement »

Razengan wrote: post #32

I would love it if there were services where I could let them see everything I do, including when I poo and wank, if they just directly paid me for it. No I don't want to just use your enshittified service for free. Fucking pay me and watch me all you want :)

We don't want your data if you are getting off on it.

Re: Google has acquired the data of failed US airline Spirit

#69

Post by hdgvhicv »

dgellow wrote: post #50
js2 wrote: post #10

> Google bought itself 100 million emails and 500 million items from Microsoft Teams, 17 million OneDrive files and 20.5 million items from SharePoint. The search giant also now owns over 30 million recorded customer service calls, and more than 15 million customer service chat records. 600,000 ServiceNow tickets are another element of the collection, along with 13.7 million active emails addresses from Oracle’s Resp…

Is there anything that can legally be done against this? It feels like a breach of consent. Like, it cannot be that when one accept their voice to be recorded for _human_ training they also accept it to be recorded for LLM training

You’re years too late.
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