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Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

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Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#31

Post by teej »

indigoviolet wrote: post #26
garply wrote: post #23

Earlier quoted context omitted.

Thanks for responding to this. It seems I don't have permission to view this note (probably due to a change in networks on my side) and I believe the incident was a few months ago, so I may not have perfect recollection of the note. I hope I didn't mischaracterize your note. I recall the logic of the note being along the lines of: "You're saying nasty things to me. I see that you're a Christian. How can you do this w…

That depends on what you consider feedback. In this case, the "feedback" was: 'you are a faggot. this facebook sucks. the one should come back. i want to kill you. go fuck a man'. I kid you not. Do you think people (any people, nevermind those who build products that are given away for free) deserve such abuse?

These people deserve to be treated with the same courtesy, dignity, and respect as everyone else. You would be surprised to see how people change when they get a nice response from a human.

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#32

Post by skyfaller »

StrawberryFrog wrote: post #29

What the hate on OpenId in that article?

Perhaps it is because many less savvy users fail to grasp the concept of a URL serving as their identity, and find the whole OpenID system to be extremely confusing. This may result in lots of support tickets / complaints, complaints lead to hate and hate leads to suffering.

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#33

Post by diN0bot »

indigoviolet wrote: post #26
garply wrote: post #23

Earlier quoted context omitted.

Thanks for responding to this. It seems I don't have permission to view this note (probably due to a change in networks on my side) and I believe the incident was a few months ago, so I may not have perfect recollection of the note. I hope I didn't mischaracterize your note. I recall the logic of the note being along the lines of: "You're saying nasty things to me. I see that you're a Christian. How can you do this w…

That depends on what you consider feedback. In this case, the "feedback" was: 'you are a faggot. this facebook sucks. the one should come back. i want to kill you. go fuck a man'. I kid you not. Do you think people (any people, nevermind those who build products that are given away for free) deserve such abuse?

no one deserves that abuse.

what does that have to do with dignifying such a message with a response? be professional. drop it or respond with the upmost respect and civility. getting off topic is a waste of your time.

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#34

Post by [deleted] »

mcslee wrote: post #16
garply wrote: post #7

APIs aside, I'm really struck by the lack of professionalism on behalf of the Facebook employee the author mentioned. I'm friends with several Facebook employees and several times I've seen this type of behavior (mostly through notes that the employees share to gripe about what they perceive to be an obnoxious userbase). One of the more inappropriate exchanges I remember was where a user sent an admittedly hostile co…

Here's the note in question. I wrote it, and I think your comment mischaracterizes its true nature. http://www.facebook.com/note.php?note_id=27551539159&id=... The purpose of both my note and my personal replies to the hate-mail I received was not to express hostility. Rather, both were attempts to call attention to how the veil of anonymity provided by the Internet changes the way people treat each other, often for…

[deleted]

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#35

Post by [deleted] »

mcslee wrote: post #16
garply wrote: post #7

APIs aside, I'm really struck by the lack of professionalism on behalf of the Facebook employee the author mentioned. I'm friends with several Facebook employees and several times I've seen this type of behavior (mostly through notes that the employees share to gripe about what they perceive to be an obnoxious userbase). One of the more inappropriate exchanges I remember was where a user sent an admittedly hostile co…

Here's the note in question. I wrote it, and I think your comment mischaracterizes its true nature. http://www.facebook.com/note.php?note_id=27551539159&id=... The purpose of both my note and my personal replies to the hate-mail I received was not to express hostility. Rather, both were attempts to call attention to how the veil of anonymity provided by the Internet changes the way people treat each other, often for…

[deleted]

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#37

Post by lacker »

garply wrote: post #7

APIs aside, I'm really struck by the lack of professionalism on behalf of the Facebook employee the author mentioned. I'm friends with several Facebook employees and several times I've seen this type of behavior (mostly through notes that the employees share to gripe about what they perceive to be an obnoxious userbase). One of the more inappropriate exchanges I remember was where a user sent an admittedly hostile co…

This isn't so bad. I've been at parties with Facebook people who brag about the celebrity accounts they've been spying on.

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#38

Post by swivelmaster »

skyfaller wrote: post #32
StrawberryFrog wrote: post #29

What the hate on OpenId in that article?

Perhaps it is because many less savvy users fail to grasp the concept of a URL serving as their identity, and find the whole OpenID system to be extremely confusing. This may result in lots of support tickets / complaints, complaints lead to hate and hate leads to suffering.

...leads to the Dark Side?

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#39

Post by swivelmaster »

albemuth wrote: post #30
swivelmaster wrote: post #4

Earlier quoted context omitted.

I think the rules are different when you're creating an API that's supposed to be used by thousands of developers and millions of people right off the bat. FB is no longer a startup and developers are depending on them not just for the apps to 'work', but for their very livelihoods. The app I'm working on for a living was brought down recently because FB changed the name of a method in their javascript library. Once…

Facebook has a dev feed where they announce platform changes and they have a staging platform for you to test the new changes. And do not assume the api call is 2 seconds, now that you know this is not the case take measures(ajax) to minimize impact.

They did not announce the change that I mentioned. In addition, the app broke on a Monday night, which is NOT when platform updates get rolled out.

Someone was editing the code on the live site and made an undocumented change.

The call I'm talking about is a javascript call made through a Flash app. The problem isn't that a page is timing out, the problem is that we have to wait for this call for the app to allow the user to continue.

Re: Thinking about using Facebook Connect on your site? Step one: Abandon your will to live.

#40

Post by mcslee »

garply wrote: post #23
mcslee wrote: post #16

Earlier quoted context omitted.

Here's the note in question. I wrote it, and I think your comment mischaracterizes its true nature. http://www.facebook.com/note.php?note_id=27551539159&id=... The purpose of both my note and my personal replies to the hate-mail I received was not to express hostility. Rather, both were attempts to call attention to how the veil of anonymity provided by the Internet changes the way people treat each other, often for…

Thanks for responding to this. It seems I don't have permission to view this note (probably due to a change in networks on my side) and I believe the incident was a few months ago, so I may not have perfect recollection of the note. I hope I didn't mischaracterize your note. I recall the logic of the note being along the lines of: "You're saying nasty things to me. I see that you're a Christian. How can you do this w…

I've re-posted the note so that anyone can access it: http://eff-yeah.com/fb_note.html

I admit that my responses were mildly snarky, and I acknowledged in the note the blurry distinction between my behavior as an individual vs. employee of Facebook. But I maintain that my responses could all have been comfortably delivered in person, as an individual.

A few important points/questions:

- Was I acting as an individual or as an employee of Facebook? This is a very difficult question. We set up and publicized numerous official channels for user feedback on the new profile. Of course, we would never respond in this manner through those channels. These individuals all elected not to use those channels and instead sent personal messages to my individual Facebook account. I understand that this will still largely be viewed as acting on behalf of the company, but I think the question of context is a very important one. Where do we draw the line between personal use of Facebook, and use as an employee? Was I interacting with customers or individuals?

- I didn't violate any data privacy. These people sent personal messages to my Facebook account, which granted me permission to view their profiles (as natrius correctly pointed out).

- In the note I posted, I removed the last names of everyone who messaged me. David, Carissa, and Derek are hardly unique identifiers.

- These were all blatant cases of hate mail. I'm not a lawyer, but some of these would likely have held up in court as charges of assault. Characterizing any of these as a "feature request / bug report" is honestly quite a stretch.

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