No one-click unsubscribe? It's spam.
61–70 of 113 posts
Re: No one-click unsubscribe? It's spam.
#62Having run a mailing list I can pretty much tell you that despite your best efforts to put the right headers in so Google can do their own unsub links, unsub at top and bottom, etc, that despite all this and being fully CAN-SPAM complaint that people will still write emails to your ISP claiming that your sending SPAM. I'm not sure why but usually it's academics who send these. Maybe people sign them up for mailing li…
Not possible if you have a confirm step. And you should have a confirm step.
Re: No one-click unsubscribe? It's spam.
#63Where I work, we send mail through Amazon SES, so we get digests of all the messages that have been marked as spam (stripped of identifying email headers). We see it used on (marketing) newsletters of course, but also on welcome messages; transactional messages (both the "action required to receive money" and "you owe us money" type, though the latter get marked as spam much more frequently); password reset messages; and pretty much anything else we've sent out more than some middling-to-large number of times.
To help deal with this, we include a token in each message and process the digests so marking a message as spam will unsubscribe you (or disable the notification). It's not ideal from our point of view - because we are presumably getting dinged by the mail provider when someone marks a message as spam - but hopefully it helps in the long run since we don't send more messages that will likely just get marked as spam.
When I mark something as spam, I'm doing it to penalize the sender. Whether they made it hard for me to unsubscribe, bought my email from someone else to spam me (hooray for "+blah" gmail aliases), or whatever else - I see it as a different action than unsubscribing. I'm not sure, however, that this difference is commonly perceived. It seems like there are a lot of people out there that use it much less judiciously.
Occasionally I will mark a message as spam in Gmail and get a dialog asking if I want to unsubscribe instead of mark as spam; though I only recall this happening with messages from Google properties. It would be nice (though possibly ripe for abuse) if there was some way to let Gmail know where the unsubscribe link is in the message, so third parties could take advantage of this feature. That way the user could be a little clearer about whether they are punishing the sender, or just want the message to go away.
Re: No one-click unsubscribe? It's spam.
#64I have one-click no-login unsubscribe button at the bottom of all my emails. To even get an email you have to explicitly subscribe to something. (This is not a mailing list but notification system.) Yet I still get about 1 spam report a day. I am tempted to just deactivate anyone's account that reports as spam. Is there something else I'm missing?
Re: No one-click unsubscribe? It's spam.
#65Udemy is the bottom of the barrel when it comes to Spam for me.
Re: No one-click unsubscribe? It's spam.
#66Tell that to the New England Journal of Medicine, please. I have unsuccessfully tried to unsubscribe from them several times and they do not use this simple pattern.
Re: No one-click unsubscribe? It's spam.
#67I have one-click no-login unsubscribe button at the bottom of all my emails. To even get an email you have to explicitly subscribe to something. (This is not a mailing list but notification system.) Yet I still get about 1 spam report a day. I am tempted to just deactivate anyone's account that reports as spam. Is there something else I'm missing?
For your case, do the emails start with an idiot proof line such as "This is the notification that you signed up for at example.com" ?
Re: No one-click unsubscribe? It's spam.
#68Re: No one-click unsubscribe? It's spam.
#69Bonus Points: If I haven't logged into your site in over 2 weeks and/or opened an email, consider me unsubscribed and stop sending me emails.
Re: No one-click unsubscribe? It's spam.
#703. Check for spelling and grammar...