OpenAI says my prepaid credits were consumed, refuses to show any record
community.openai.com
OpenAI says my prepaid credits were consumed, refuses to show any record
1–10 of 45 posts
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#2file a ccpa data access request, they either have data to backup the usage (and must release it) or they don't have it (and should fix the issue)
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#3Some time ago I found out that OpenAI API balance gets wiped out after a year. Still bitter about it, telecom operator shit and it’s giving me the creeps when sama talks about AI being like an utility. Good luck.
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#4I had this too, brought some credits (around $50USD) around Christmas time and only used a small amount, went to look the other day and it showed me a balance of zero, also couldn't figure out what happened to them
Small enough amount of money that I didn't bother chasing it up, but surprising to see other people saying the same thing, maybe I will
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#5OpenRouter expired my credits because they were "too old" (more than 12 months old). Didn't realize credits would rot like that.
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#6OpenRouter expired my credits because they were "too old" (more than 12 months old). Didn't realize credits would rot like that.
must've been organic, non-gmo credits
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#7OpenRouter expired my credits because they were "too old" (more than 12 months old). Didn't realize credits would rot like that.
That’s pretty common. While I agree it’s not ideal for users, having credits that never expire is a headache for businesses. They’d effectively owe you compute forever, which complicates accounting. It also makes pricing changes harder, since people could keep using credits they bought at much lower prices. And, of course, if credits expire before they’re used, the company ends up keeping the money without having to provide the service. At least OpenAI shows you the expiration of your credits pretty easily...
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#8I had this too, brought some credits (around $50USD) around Christmas time and only used a small amount, went to look the other day and it showed me a balance of zero, also couldn't figure out what happened to them Small enough amount of money that I didn't bother chasing it up, but surprising to see other people saying the same thing, maybe I will
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Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#9> I was a happy OpenAI customer.
Do they care?
> $379 spent on credits in July alone
Still heavily subsidized, you should be thankful they let you use a bit of their compute.
> July 9. My Codex balance - 491.8 credits - vanished to zero.
Well, someone failed a couple of RAFT cornercases. Happens. They are smart boys and will (eventually) make their RAFT consistent.
> Then I asked one simple question: what exactly did I pay for?
You financed development of AGI which will be here soon (er or later) and will make you happy.
> If you prepay OpenAI for credits, know this: if they ever disappear, the company’s official position is that you are not entitled to know where they went.
It very well might be they also have no idea. In a multi-trillion industry your personal signal is just some noise well below noise level.
Also, if you are unhappy with OpenAI - try Anthropic and don't be surprised when you waste $200 in API credits in TWO single requests (not prompts). If you are not happy with Anthropic - give Kimi a try, they still could surprise you even after Anthropic.
Re: OpenAI says my prepaid credits were consumed, refuses to show any record
#10OpenRouter expired my credits because they were "too old" (more than 12 months old). Didn't realize credits would rot like that.
OpenRouter does that too? What kind of dystopia we got in.