Atlassian has gone from a trusted enterprise-partner to a complete shit-show in just 18 months. This surprises nobody. There will be classes taught in how to fuck up a good business and Atlassian will be the prime example. Regards, /someone who migrated 3500 users from Atlassians products recently due to their "cloud only"-bullshit.
I started to consider it a show show way earlier than 18 months ago. Jira is so terrible to use that it is hard to phantom how they are able to be paid for their product
They failed to rearchitect it to something suitable for the inherent flexibility though, so it remains a disaster area, but one that is uniquely able to fit the whims of any manager that can then mandate it for everyone else.