Earlier quoted context omitted.
Charging experience? Teslas can't charge as fast as a modern Kia, Lucid, Geely, or BYD. They can't two-gun charge like a BYD. They don't have battery-swaps like NIO. They've got a single charge port in a back corner... very unclear what's best about them. And as for software, on the infotainment side, AA/CP are great (but not available on Tesla), and people often like having _some_ physical controls, which goes again…
Tesla wins on charging because Superchargers are ubiquitous and they just work: you can pull up to one and be pretty much guaranteed that you'll be able to charge. This is manifestly not the case for any of the competition.
I'm setting aside that charging off of public EVs is relatively rare anyway... but your premise is flawed.