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Anti-fraud tools can't keep pace with robocall scammers

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71–80 of 149 posts

Re: Anti-fraud tools can't keep pace with robocall scammers

#71
Why are phones still so fucking far behind in the dark ages??

Instant messaging solved all this shit 700 years ago!

Let each number act as an "account" on the phone network/company, just like IM accounts, each with its list of contacts, and blocked numbers.

Shove incoming calls into "Strangers" with low-annoyance notifications (ringtones) by default unless they're from a "verified" company etc.

Oh and yeah as others said, a "Report Abuse" button.

Re: Anti-fraud tools can't keep pace with robocall scammers

#72

The solution is accessible law, not better anti-fraud tooling. Introduce a spam / fraud button, using it requires your pin and costs $10, but obliges your telecom provider to record the call (preferably including a few minutes before you hit the button), email you a signed recording and if found to be spam deposit $100 onto your account. Your provider may then hand the fee +10% for himself to whatever network the cal…

Infeasible. Fraud or spam is usually pretty hard to confirm from one recording without additional context. Many scammers have plausible deniability or are just checking whether the number is active. Moreover, this solution would involve secret non-consensual recording; what if it's not a scam?

Plus, who is ‘confirming’ the spam? The same entity (or group: carriers) that is keeping the $10 and paying the $100 out? That just means the result will always be ‘not spam.’

Re: Anti-fraud tools can't keep pace with robocall scammers

#73
post #30

Earlier quoted context omitted.

I get the comfort that "normal person" would send an SMS "it was me Greg, call me back" if you don't pick up and most of my family is on whatsapp anyway. Scammers or spammers will never send an SMS with clarification that they wanted to call you.

But a normal person could be calling from a doctor's office, a hospital, or your child's school - and not an actual cellphone, and they may not want to text you (or not be allowed to text you) from their personal cellphone, either. As a parent, the "block all numbers!" approach has always seemed incredibly naive to me.

Those will usually leave a voice mail if it's important. Then you can call the place back and discuss it. If they don't bother to leave a voice mail, then it's not urgent / important.

Re: Anti-fraud tools can't keep pace with robocall scammers

#74
post #52

T-Mobile’s Scam Shield works really well for me. But you have to get the premium tier.

Fuck everything about this. It's like your drug dealer running AA meetings.

It is indeed rather fucked but I’d rather spend $4 a month to have scam calls be a rarity than the alternative…

Re: Anti-fraud tools can't keep pace with robocall scammers

#75

The solution is accessible law, not better anti-fraud tooling. Introduce a spam / fraud button, using it requires your pin and costs $10, but obliges your telecom provider to record the call (preferably including a few minutes before you hit the button), email you a signed recording and if found to be spam deposit $100 onto your account. Your provider may then hand the fee +10% for himself to whatever network the cal…

Unscrupulous operators will just run up huge liabilities and close up shop by the time they can be identified and dragged into court, meanwhile having started another similar operation under a different name. That's basically already what's happening, and the speed differential between the technology and the law will be forever in their favor.

Re: Anti-fraud tools can't keep pace with robocall scammers

#76

The solution is accessible law, not better anti-fraud tooling. Introduce a spam / fraud button, using it requires your pin and costs $10, but obliges your telecom provider to record the call (preferably including a few minutes before you hit the button), email you a signed recording and if found to be spam deposit $100 onto your account. Your provider may then hand the fee +10% for himself to whatever network the cal…

Unscrupulous operators will just run up huge liabilities and close up shop by the time they can be identified and dragged into court, meanwhile having started another similar operation under a different name. That's basically already what's happening, and the speed differential between the technology and the law will be forever in their favor.

The idea is that telecoms would be on the hook for these folks' behavior; they'd be incentivized to scrutinize them more thoroughly.

Re: Anti-fraud tools can't keep pace with robocall scammers

#77

Maybe this is a pipe dream, but wouldn't it be better to retire the legacy phone voice and messaging system altogether. If 99.9% of us have internet phones, why aren't we using PKI, decentralized protocols, crowd sourced reputation to communicate instead of POTS phone numbers, SMS/iChat and relying on the carriers to police spam.

Redundancy in case of natural disasters.

Re: Anti-fraud tools can't keep pace with robocall scammers

#78
post #3

I no longer can answer my phone. I get at least 20-40 spam/scam calls per day, and many are legitimate companies calling for loans and refinancing offers, which started after I got a home loan. I cannot seem to stop them from calling, and even though my phone number is listed in National Do Not Call Registry for many years, it hasn't worked at all. The only relief is that on my iPhone, I was able to block all calls n…

> The only relief is that on my iPhone, I was able to block all calls not found in my contacts (ie whitelist phone numbers only).

It is insane that Android still does not have this option. It has to be some kind of software patent horseshit preventing them from adding the feature.

Re: Anti-fraud tools can't keep pace with robocall scammers

#80
My Google Voice number got 37 calls from the same region in the past 2 days. All day, about every 50 minutes, rotating different 404 based numbers. It happens about twice a year from this area code (404). I know exactly where it is from. I had to park in Atlanta once and it required me to create an account on an app for that parking lot to pay. Of course I used my Google number. That service must have transferred or sold my number. Now my account gets bombed by them on a regular basis.
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