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Anti-fraud tools can't keep pace with robocall scammers

broadbandbreakfast.com

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Re: Anti-fraud tools can't keep pace with robocall scammers

#21

Post by Hikikomori »

otterpro wrote: post #3

I no longer can answer my phone. I get at least 20-40 spam/scam calls per day, and many are legitimate companies calling for loans and refinancing offers, which started after I got a home loan. I cannot seem to stop them from calling, and even though my phone number is listed in National Do Not Call Registry for many years, it hasn't worked at all. The only relief is that on my iPhone, I was able to block all calls n…

Live in Europe, last time I got a spam call 4-5 years ago it was my ISP asking of I wanted to add tv to my internet. Told them not to call me again and they didn't.

Re: Anti-fraud tools can't keep pace with robocall scammers

#23

Post by dredmorbius »

DeepSeaTortoise wrote: post #11

The solution is accessible law, not better anti-fraud tooling. Introduce a spam / fraud button, using it requires your pin and costs $10, but obliges your telecom provider to record the call (preferably including a few minutes before you hit the button), email you a signed recording and if found to be spam deposit $100 onto your account. Your provider may then hand the fee +10% for himself to whatever network the cal…

That's pretty much the proposal I've made for some years.[1]

California has introduced bonding to telemarketing firms specifically. I feel that should apply at the carrier level, where networks carry a guaranteed bond, pay regular premiums on it, and are dinged for unwanted calls, with the proceeds being split among the called party and any third-party network(s) traversed by the calls. Downstream networks could seek compensation from ANY upstream network carrying the traffic regardless of whether or not they originated it.

This would both create a penalty for providing, or transiting, unsolicited calls, AND create an incentive for carriers / network providers themselves to pursue unsolicited traffic from their peers.

https://oag.ca.gov/consumers/general/telreg>

________________________________

Notes:

1. See for example https://toot.cat/@dredmorbius/111099306069523624>

Re: Anti-fraud tools can't keep pace with robocall scammers

#25

Post by dredmorbius »

An ask: I'm trying to find out where substantive discussion by carriers AND other parties on mitigating phone spam (voice or text) is occurring. I'd very much appreciate replies here, email (see my profile), or hop on this Fediverse thread: https://toot.cat/@dredmorbius/116984051310517623>

Broadband Breakfast does seem to be one of those entities. ATIS (https://atis.org/>) is another, though as a telco alliance I consider it highly suss.

(Submitter.)

Re: Anti-fraud tools can't keep pace with robocall scammers

#26

Post by nojs »

sdenton4 wrote: post #24

I got an obviously-AI voice agent spam call yesterday. Had a bit of fun getting it to answer trivia questions (when was the treaty of westphalia ratified? answer in a rhyming couplet) as a precondition to handing over the keys to my bank accounts.

Perhaps the future of captcha is anti-captcha. What agent can resist responding with a rhyming couplet or inverting a binary tree?

Re: Anti-fraud tools can't keep pace with robocall scammers

#27

Post by victorbjorklund »

Hikikomori wrote: post #21
otterpro wrote: post #3

I no longer can answer my phone. I get at least 20-40 spam/scam calls per day, and many are legitimate companies calling for loans and refinancing offers, which started after I got a home loan. I cannot seem to stop them from calling, and even though my phone number is listed in National Do Not Call Registry for many years, it hasn't worked at all. The only relief is that on my iPhone, I was able to block all calls n…

Live in Europe, last time I got a spam call 4-5 years ago it was my ISP asking of I wanted to add tv to my internet. Told them not to call me again and they didn't.

I live in Europe and I get scam calls and sales calls. Yes, legit companies spam call less in Europe due to regulation but scammers committing crimes don’t care about privacy laws etc it’s their least problems

Re: Anti-fraud tools can't keep pace with robocall scammers

#28

Post by cj »

verall wrote: post #12
DeepSeaTortoise wrote: post #11

The solution is accessible law, not better anti-fraud tooling. Introduce a spam / fraud button, using it requires your pin and costs $10, but obliges your telecom provider to record the call (preferably including a few minutes before you hit the button), email you a signed recording and if found to be spam deposit $100 onto your account. Your provider may then hand the fee +10% for himself to whatever network the cal…

A lot of scams unfortunately operate right on the line of legality like the car warranty morons

Sure, but that's okay because you don't need 100% of spam calls to be recognized as spam for the incentive to do its job. The system still sounds like it could still work even if a large percent of calls weren't flagged.

Re: Anti-fraud tools can't keep pace with robocall scammers

#29

Post by pessimizer »

DeepSeaTortoise wrote: post #11

The solution is accessible law, not better anti-fraud tooling. Introduce a spam / fraud button, using it requires your pin and costs $10, but obliges your telecom provider to record the call (preferably including a few minutes before you hit the button), email you a signed recording and if found to be spam deposit $100 onto your account. Your provider may then hand the fee +10% for himself to whatever network the cal…

I spent a little time unsuccessfully looking for a reference, but in some ancient Greek and early Roman governments, newly elected officials who were in charge of money were required to personally indemnify (become responsible for the professional liabilities of) their predecessor.

If your predecessor committed fraud, you were 100% personally responsible for it. You would then gather the evidence and sue your predecessor for your losses.

Re: Anti-fraud tools can't keep pace with robocall scammers

#30

Post by ozim »

otterpro wrote: post #3

I no longer can answer my phone. I get at least 20-40 spam/scam calls per day, and many are legitimate companies calling for loans and refinancing offers, which started after I got a home loan. I cannot seem to stop them from calling, and even though my phone number is listed in National Do Not Call Registry for many years, it hasn't worked at all. The only relief is that on my iPhone, I was able to block all calls n…

I get the comfort that "normal person" would send an SMS "it was me Greg, call me back" if you don't pick up and most of my family is on whatsapp anyway.

Scammers or spammers will never send an SMS with clarification that they wanted to call you.

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