I think there is a vast difference between leveraging a tool and outsourcing your cognitive functions, which is what seemed to happen in this specific case. Are schools failing students? How do you instill a desire to learn? I hope someone smart is trying to solve this because the ramifications on society are bleak. One anecdotal case isn't proof but it follows general trends I've seen across campuses.
A desire to learn generally only gets you to a superficial level before you get bored and realize there is a lot of hard work before you could get a useful level of knowledge. Getting deep requires years of focused effort and that almost always means forced effort. The few adults who learn a musical instrument or foreign language prove the point.