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Moonshot AI suspends new subscriptions due to Kimi K3 demand

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41–50 of 118 posts

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#41
A breath of fresh air to pause new subscriptions rather than the Google approach of quietly nerfing the limits and hoping you don't notice you're getting less value for your monthly/annual subscription.

Limits may change without notice, including due to capacity constraints. When there’s a large increase in activity in Gemini Apps, we may change limits to maintain a high standard of quality. [1]

[1]: https://support.google.com/gemini/answer/16275805

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#42

> Over the past 48 hours, demand has pushed close to the limits of our current capacity. To protect the experience of existing subscribers, we're temporarily pausing new subscriptions and prioritizing compute for current members. Existing subscribed users are not affected. Such a beautiful paragraph to read, a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusin…

I remember people being so upset when GitHub did exactly this. It was the right move then and now!

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#43
post #42

> Over the past 48 hours, demand has pushed close to the limits of our current capacity. To protect the experience of existing subscribers, we're temporarily pausing new subscriptions and prioritizing compute for current members. Existing subscribed users are not affected. Such a beautiful paragraph to read, a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusin…

I remember people being so upset when GitHub did exactly this. It was the right move then and now!

People were not upset at Github for pausing new signups. It was the existing customers upset at token-based billing replacing their effectively unlimited $40 a month subscription.

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#44

Earlier quoted context omitted.

> I always hated how the "Login" button is smaller on every website than the "Sign Up" button. I always assumed that was because it's the least common flow. Once you've signed up, you're logged in, so the only time you should ever need the "login" button is on a new computer, or after logging out to switch accounts, or if the service offers a "remember me" checkbox (don't do that) and doesn't check it by default ( de…

I love clearing cookies.

They can still follow you

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#46

Earlier quoted context omitted.

> a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusing on fast growth. I always hated how the "Login" button is smaller on every website than the "Sign Up" button.

> I always hated how the "Login" button is smaller on every website than the "Sign Up" button. I always assumed that was because it's the least common flow. Once you've signed up, you're logged in, so the only time you should ever need the "login" button is on a new computer, or after logging out to switch accounts, or if the service offers a "remember me" checkbox (don't do that) and doesn't check it by default ( de…

> the only time you should ever need the "login" button is on a new computer, or after logging out to switch accounts

That’s still more frequent per customer than signing up.

It only makes sense when prioritizing growth over your long-term customers.

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#47

> Over the past 48 hours, demand has pushed close to the limits of our current capacity. To protect the experience of existing subscribers, we're temporarily pausing new subscriptions and prioritizing compute for current members. Existing subscribed users are not affected. Such a beautiful paragraph to read, a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusin…

So this is what Hetzner should have done instead of raising prices to calibrate supply and demand?

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#48

Earlier quoted context omitted.

> a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusing on fast growth. I always hated how the "Login" button is smaller on every website than the "Sign Up" button.

> I always hated how the "Login" button is smaller on every website than the "Sign Up" button. I always assumed that was because it's the least common flow. Once you've signed up, you're logged in, so the only time you should ever need the "login" button is on a new computer, or after logging out to switch accounts, or if the service offers a "remember me" checkbox (don't do that) and doesn't check it by default ( de…

Every website I've signup for I've also logged into at least once. Usually more than once. Frequency isn't the reason, it's optimizing for sign-ups. Once you get someone to sign-up, they're going to login even if the button is a little smaller.

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#49

Earlier quoted context omitted.

> a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusing on fast growth. I always hated how the "Login" button is smaller on every website than the "Sign Up" button.

> I always hated how the "Login" button is smaller on every website than the "Sign Up" button. I always assumed that was because it's the least common flow. Once you've signed up, you're logged in, so the only time you should ever need the "login" button is on a new computer, or after logging out to switch accounts, or if the service offers a "remember me" checkbox (don't do that) and doesn't check it by default ( de…

[deleted]

Re: Moonshot AI suspends new subscriptions due to Kimi K3 demand

#50

> Over the past 48 hours, demand has pushed close to the limits of our current capacity. To protect the experience of existing subscribers, we're temporarily pausing new subscriptions and prioritizing compute for current members. Existing subscribed users are not affected. Such a beautiful paragraph to read, a company that prioritizes their current customers and focus on keeping them satisfied instead of just focusin…

So this is what Hetzner should have done instead of raising prices to calibrate supply and demand?

no...
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