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AWS: Inaccurate Estimated Billing Data – $1.7 billion

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Re: AWS: Inaccurate Estimated Billing Data – $1.7 billion

#34
logged in this morning to find a bill of $595 Billion... heart rate went through the roof... then I noticed the open issue, phew! nice one guys... you got me there...

But with AWS costs rising anyway (not by that much but OK), I'm probably not the only one to start reconsidering their cloud strategy. I think this might have just pushed me over the edge.

Re: AWS: Inaccurate Estimated Billing Data – $1.7 billion

#35
post #24

It was over $500k in the email I got. Not a fun experience. My hands were trembling. Makes you wonder - what if there really would be an incident where some massive amount of traffic got routed to your infrastructure by some heavyweight player? Say Wikipedia accidentally switches their IP to your CloudFront? Would you really be on the hook for $500k?

Well, even if AWS tried to charge my credit card on file for $500k, it would definitely not go through. Then they’d probably either forgive your bill or just ban you, since I imagine the threshold for taking people to court is fairly high.

Re: AWS: Inaccurate Estimated Billing Data – $1.7 billion

#38
I have just received a similar alert for $ 5b

AWS on their support data is reporting this:

Inaccurate Estimated Billing Data

Jul 17 3:03 AM PDT We continue to work to resolve the issue affecting estimated cost and usage data displayed in the Billing and Cost Management Console. We have identified the root cause as an issue with unit pricing within the estimated billing computation subsystem and we are working on a mitigation. The displayed billing estimates do not reflect actual usage and charges. There are no customer actions required at this time. Once the issue has been mitigated, we expect full resolution to take multiple hours as we work through recomputing the estimated billing data. We will provide another update by 4:00 AM PDT or sooner if more information becomes available.

Jul 17 2:07 AM PDT Beginning on July 16 7:38 PM PDT, we began displaying incorrect estimated billing data in the Billing and Cost Management Console. Our engineering teams are engaged and investigating root cause. We will provide another update by 3:00 AM PDT or sooner if more information becomes available.

Jul 17 1:33 AM PDT We are investigating issues with Cost Explorer reflecting inaccurate estimated billing data.

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