Earlier quoted context omitted.
If I use a shovel to kill a man, the shovel maker did not engage in intentionally crafting a weapon of war. How tools are used are a reflection of the people who use them, and I definitely sympathise that tools should have guardrails to not enable this, or at least detect it. But if a pedophile uses Whatsapp to groom a child; I don't go after Whatsapp for being a neutral service... I go after the pedophile.
If WhatsApp knew their platform was facilitating CSAM, and they were fully within their power to prevent this but chose not to - yes this would rightly draw criticism…
ok then.