They really didn't have a chance. Technology had moved past them. The capacitive touch screen, multi-touch, fast mobile processors and the move to the web meant that mobile phones were becoming platforms. And Nokia wasn't a platforms business. To paraphrase Bill Gates, a platform requires that the economic value to the other participants exceeds that of the value to the platform. Nokia was never like that. In aggrega…
Nokia development was limited by its relation with telecom industry (telecoms could limits what Nokias could do, software feautures. The telecoms wanted to profit from software running on Nokias, telecoms didn't wanted to be just dumb Internet providers. Telecoms wanted to be digital service providers - AOLs). In contrast Apple with iPhone had much stronger position: "Cingular gave Apple the freedom to develop the iP…
I think the last remaining example of that is charging for using your phone as a WiFi hotspot.