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Thunderbird Desktop settings research: what we learned from your feedback

blog.thunderbird.net

41–50 of 71 posts

Re: Thunderbird Desktop settings research: what we learned from your feedback

#41
I tried Thunderbird recently, and was baffled that there seemed to be no way to see received emails grouped with my responses to them (aka threading or conversations). Even grouping incoming emails that have the same subject seemed like an experimental feature.

Surely I'm missing something? How are people using it? If someone replies to you "I think there was a problem with your attachment", do you search for your sent email?

Re: Thunderbird Desktop settings research: what we learned from your feedback

#42
post #41

I tried Thunderbird recently, and was baffled that there seemed to be no way to see received emails grouped with my responses to them (aka threading or conversations). Even grouping incoming emails that have the same subject seemed like an experimental feature. Surely I'm missing something? How are people using it? If someone replies to you "I think there was a problem with your attachment", do you search for your se…

It’s been there for a while https://support.mozilla.org/en-US/kb/message-threading-thund...

Re: Thunderbird Desktop settings research: what we learned from your feedback

#43
post #41

I tried Thunderbird recently, and was baffled that there seemed to be no way to see received emails grouped with my responses to them (aka threading or conversations). Even grouping incoming emails that have the same subject seemed like an experimental feature. Surely I'm missing something? How are people using it? If someone replies to you "I think there was a problem with your attachment", do you search for your se…

[deleted]

Re: Thunderbird Desktop settings research: what we learned from your feedback

#44

TB has big UX problems not mentioned: Search works poorly (Misses too many results to be useful), messages you typed have weird paragraph spacings, and reading multi-message threads is a mess.

Search doesn't work on mobile for me at all. On Desktop, I always have to fiddle with filters to find the message I want.

Re: Thunderbird Desktop settings research: what we learned from your feedback

#45
#1 suggestion: Get rid of Identities!

There is no reason for the client to insist on knowing every email alias that delivers to a mail store.

Whatever the To address of a received mail, use that for the From addr in any replies...

#2 Suggestion: Make calendar reminders not get lost on snooze...

Re: Thunderbird Desktop settings research: what we learned from your feedback

#46
post #41

I tried Thunderbird recently, and was baffled that there seemed to be no way to see received emails grouped with my responses to them (aka threading or conversations). Even grouping incoming emails that have the same subject seemed like an experimental feature. Surely I'm missing something? How are people using it? If someone replies to you "I think there was a problem with your attachment", do you search for your se…

Thunderbird supports threading in the message list pane (which displays replies next to the email that was replied to), but a conversation mode for the message pane is still in development:

https://connect.mozilla.org/t5/ideas/true-threaded-conversat...

In the meantime, the Thunderbird Conversations add-on provides a conversation view that looks like classic Gmail, which is probably what you're looking for:

https://addons.thunderbird.net/en-US/thunderbird/addon/gmail...

Re: Thunderbird Desktop settings research: what we learned from your feedback

#47
post #24

From user feedback, I wonder if they've learned how to prevent Thunderbird from creating an empty "thunderbird" folder in my home directory yet.

Is this is the snap version of tb? If so it has restricted file access. Maybe try the .deb version? (maybe need to back up your data in ~/snap/thunderbird/

The flatpack version does it as well.

Re: Thunderbird Desktop settings research: what we learned from your feedback

#48
post #37

Why are they repeating the 6 key themes twice but phrased in different ways and in different order? And then there are 6 recommendations and 5 improvements which are very similar to each other, but the article doesn't say how they are related. I would suggest they first "demystify the language" and "streamline information architecture" of the article itself. Also some details would be nice. And some acknowledgement o…

If I were one of those 10 people I'd have told them that I love "dated" UIs. Most modern UIs are trash. I'd hate it if efforts to make Thunderbird shiny enough to attract users sacrificed functionality, ease of use, or customization.

Re: Thunderbird Desktop settings research: what we learned from your feedback

#49
> You customize extensively during your initial setup, followed only by minor tweaks to get your workspace just right.

If all of your users customize extensively the moment they get your hands on the software that means your defaults suck. As long as they keep letting people customize it's good enough though.

Re: Thunderbird Desktop settings research: what we learned from your feedback

#50

TB has big UX problems not mentioned: Search works poorly (Misses too many results to be useful), messages you typed have weird paragraph spacings, and reading multi-message threads is a mess.

Search does miss a lot of stuff. I hope they never get rid of the option for storing messages in MBOX because I find I have to grep through my messages all the time.
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