Sample of 10? Was this little clique also from one and the same corporate office?
Thunderbird Desktop settings research: what we learned from your feedback
11–20 of 71 posts
Re: Thunderbird Desktop settings research: what we learned from your feedback
#12Sounds like a pitch for why the next version of Thunderbird will be "AI-enabled".
Those two images in the post do look... "AI-enabled"
They look like stock Powerpoint slide templates to me, which if that is a common way for AI to show items, is likely because it was already a common visual technique and AI learned it that way.
Re: Thunderbird Desktop settings research: what we learned from your feedback
#13> Settings
Missing step numero Zero: What is a menu bar, where should it be placed, and how do I use its menu items in a way that adheres to the basic design rules of all operating systems on which this software runs?
Re: Thunderbird Desktop settings research: what we learned from your feedback
#14> A few weeks ago, we conducted hour-long conversations with 10 of our users to dig deep into how you manage your preferences and configurations in Thunderbird desktop Is only 10 people representative of the population of thunderbird users?
Fwiw, even just going through your software with one user can give quite a few insights about what's not obvious about it. That's not at all to say you never need more, but very few open source projects do user research in the first place, being passion projects that just scratch the developer's/s' itch. More samples is always better, definitely at n=10, but I'd also not dismiss the results and benefits of doing it!
Re: Thunderbird Desktop settings research: what we learned from your feedback
#15From user feedback, I wonder if they've learned how to prevent Thunderbird from creating an empty "thunderbird" folder in my home directory yet.
Hmm strange, I have never had a thunderbird folder in my home dir. I use thunderbird on Mac, Windows and Linux (Ubuntu).
Re: Thunderbird Desktop settings research: what we learned from your feedback
#16> A few weeks ago, we conducted hour-long conversations with 10 of our users to dig deep into how you manage your preferences and configurations in Thunderbird desktop Is only 10 people representative of the population of thunderbird users?
Fwiw, even just going through your software with one user can give quite a few insights about what's not obvious about it. That's not at all to say you never need more, but very few open source projects do user research in the first place, being passion projects that just scratch the developer's/s' itch. More samples is always better, definitely at n=10, but I'd also not dismiss the results and benefits of doing it!
If the crowd is diverse enough. Was it? The article doesn't reveal.
Re: Thunderbird Desktop settings research: what we learned from your feedback
#17TB has big UX problems not mentioned: Search works poorly (Misses too many results to be useful), messages you typed have weird paragraph spacings, and reading multi-message threads is a mess.
Re: Thunderbird Desktop settings research: what we learned from your feedback
#18From user feedback, I wonder if they've learned how to prevent Thunderbird from creating an empty "thunderbird" folder in my home directory yet.
Hmm strange, I have never had a thunderbird folder in my home dir. I use thunderbird on Mac, Windows and Linux (Ubuntu).
It's been an ongoing issue since the beginning of the year, at least on Linux. Since you're using Ubuntu (which is based on Debian), you may be using an older or an LTS version.
https://bugzilla.mozilla.org/show_bug.cgi?id=2007074
Re: Thunderbird Desktop settings research: what we learned from your feedback
#19Sounds like a pitch for why the next version of Thunderbird will be "AI-enabled".
What's planned for upcoming versions of Thunderbird are in public roadmaps:
Re: Thunderbird Desktop settings research: what we learned from your feedback
#20Kudos to the Thunderbird team for improving TB so much over the past few years, it really helped that they split from Mozilla. K9-Mail (which is now TB) also strongly benefitted from this. Maybe Mozilla will start listening to their users someday...