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The social physics of conversation: Communication patterns matter

andiroberts.com

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Re: The social physics of conversation: Communication patterns matter

#21
post #14

Earlier quoted context omitted.

No physics werw involved in this article. But I guess it makes it appear more "sciency"

Wrong. Energy, velocity, and flow characteristics are central to this analysis. The term Social Physics differentiates this context from Physics.

Energy and velocity are science terms because they have very specific meanings. If you use them in a completely different way, that's not science, that's just science-themed marketing vibes.

Re: The social physics of conversation: Communication patterns matter

#22
I’ve had a very similar experience to what has been described.

A few additional elements from my experience:

- Trust within the team meaning the required competence and delivering on time.

- Team size.

- Team empowerment, imo the most important one. If the team doesn’t feel empowered for whatever reason, this will bring most of the things listed in the article to a halt.

Re: The social physics of conversation: Communication patterns matter

#23
post #14

Earlier quoted context omitted.

No physics werw involved in this article. But I guess it makes it appear more "sciency"

Wrong. Energy, velocity, and flow characteristics are central to this analysis. The term Social Physics differentiates this context from Physics.

But the terms are not used properly. It's like "vibrations" in esoteric contexts.

There is no such thing as "social physics"

Re: The social physics of conversation: Communication patterns matter

#24
post #12

Earlier quoted context omitted.

> But no matter how much I think about it, I don't believe productivity is a solid, tangible thing, the way people talk about it as if it were It's rooted in Taylorism / Management Science which is good at attaching metrics to the "factors of production" and correlating those to outputs. But it doesn't have any easy numbers to attach to morale, motivation, loyalty or conscientiousness. These are all human factors tha…

Thanks for the good keyword. I'd never heard of Taylorism before. I looked it up and it seems to be an approach that breaks everything down into measurable metrics. I didn't know the term, but I think I was somewhat familiar with the concept. Thanks for teaching me something I didn't know. I think we've all had a lot of experiences like this. When people try to explain that 'good atmosphere' and 'friendly communities…

We seem to have this drive to abstract people and teams and processes, we call it Taylorism, Scientific Management, with an end result of being able to declare with scientific assurance this person, this group is not carrying their expected load. Now, this is a lot of work, and this is not really necessary if these groups actually had open and trusted communications. But we rare to never have trust, real trust between work teams and work peers. So, rather than expend the effort to create such trust and do the hard work of creating high functioning teams, we create a tracking surveillance environment where your hamster wheel must spin as fast as everyone else, or you are fired. And that is why so many companies have so much busy work while never really going anywhere.

Re: The social physics of conversation: Communication patterns matter

#26
You can structure meetings to drop performative theater and rigid ineffective communication patterns, so that less artificial "informal" conversations at the water cooler are needed.

Not saying they don't have a place, just that we over lean on artificially controlling and "steering" or manipulating our way with others and that IMO is what limits the creativity we are claiming to be after.

Re: The social physics of conversation: Communication patterns matter

#27
post #14

Earlier quoted context omitted.

No physics werw involved in this article. But I guess it makes it appear more "sciency"

Wrong. Energy, velocity, and flow characteristics are central to this analysis. The term Social Physics differentiates this context from Physics.

"Social physics" is pseudo-science abusing the name of physics and actual scientific terms to pretend it's even in the same ballpark.

Re: The social physics of conversation: Communication patterns matter

#28

The weak ties were strong all along.

The real treasure was the weak ties we made along the way.

Jokes aside I do agree with you! The little things actually build up to the big things. Trying to insist on the big things via big-things-methods, that somehow forego the little things that comprise it all, will ironically have you miss the actual big thing. (Which might not be what you're pointing at... but I am!)

Re: The social physics of conversation: Communication patterns matter

#29
post #19

What are the implications or recommendations for WFH environments, I wonder?

I've been wondering how to move past the "Slack and occasionally Zoom/Google Meet for meetings" phase of remote work we've been stuck in since Covid hit.

Some teams tried to set up optional social hours but they feel forced. The two managers always show up and it becomes really sweaty.

Maybe set up personal office hours once a week? It would be nice if some new pattern emerged that providers like Slack or Google could build into their remote work products.

Something that replicates the vibe of sitting in an area where you can overhear coworkers. Like an always-on proximity chat, but with a way to mask your sweatpants/picking your nose/getting up to flip laundry.

Re: The social physics of conversation: Communication patterns matter

#30

The weak ties were strong all along.

The real treasure was the weak ties we made along the way. Jokes aside I do agree with you! The little things actually build up to the big things. Trying to insist on the big things via big-things-methods, that somehow forego the little things that comprise it all, will ironically have you miss the actual big thing. (Which might not be what you're pointing at... but I am!)

I think social graphs are often pre-disposed to capturing strong interactions only—an email chain, a trace-able back and forth (just as this), friend degree networks—not the off-hand conversations you overhead on the coffee corner, a tidbit you saw on a documentary awaiting a doctor's appointment, a faraway poster hanging on a museum wall.. you get the idea. Weak ties are everywhere! (Just not always recorded)
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