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Why are US consumers so angry? It's not just high prices

theguardian.com

141–150 of 192 posts

Re: Why are US consumers so angry? It's not just high prices

#141
post #120

Earlier quoted context omitted.

15% was standard—15 years ago. Then it ticked up to 18%. Then 20%. I've heard that some people are saying it should be 25%...but that was before I moved out of the country, to where tipping is purely for exceptional service. But see, this is the problem with tipping: it's all informal, so what's "standard" can only be determined by actually talking to people and getting an overall average. I bet there are a lot of pe…

The debate should have been about why there is even a "standard" tip not what the standard percentage is. I think the vocal minority advocating for tipping are probably the ones that receive (unaccountable) higher tips while the ones that are scraping by would actually feel more comfortable with a good wage than unpredictable tips.

Unfortunately, that's a debate you need to be having with the collective restaurant owners of the nation. Until and unless they start paying living wages, there will be a "standard", however unofficial, that tips of some level are expected for every server who's not actively terrible.

The picture you paint of there being a "vocal minority advocating for tipping...that receive higher tips," at the expense of those who want good wages, suggests that you have very little contact with the type of people who work these jobs. Absolutely, all of them would love good wages. But that's not something they have the power to push for (because labor power in the US is abysmally low, and frequently vilified as if corporations were the entities the country—nay, the entire world—is set up to serve, rather than human beings).

So rather than snidely grumbling about how greedy these people are who want tips, instead of good wages, maybe put that energy toward telling your representatives you want a higher minimum wage? ...Or are you also one of those who thinks that minimum wages are counterproductive and will necessarily be inflated away (despite the fact that many locales, in and out of the US, already have higher minimum wages, and are thriving for it)?

Re: Why are US consumers so angry? It's not just high prices

#142

All of the notes regarding the degraded quality and customer support / experience for products and services is true. But the additional factor is that so many of us are pushed to the brink now, in terms of affordability and costs of goods and services. If you're making good money and you order a sub-par product, it's definitely a frustration, but it's not the end of the world. But now, for so many, there is less marg…

To add to this, I think that spending more money these days helps a lot less.

Higher prices these days mean more features, but not necessarily higher quality.

Everything is a subscription, can only be controlled by their app, and is mass-produced in a factory in China, brought here and then sold with a story plus a huge markup.

A less connected example:

You want to buy a new couch. Budget: $2k. You get:

    * bad construction, it'll creak
    * badly joined, so the pieces will come loose
    * barely springs under the cusions
    * non-removeable cushions
    * foam that collapses in 2 years
But even spending $6k isn't gonna mitigate all of those issues above. You're probably closer to $10k.

And then if you want a recliner, finding one with removeable cushions is nearly impossible. So far I found 1 brand that does it. ONE.

Re: Why are US consumers so angry? It's not just high prices

#143

All of the notes regarding the degraded quality and customer support / experience for products and services is true. But the additional factor is that so many of us are pushed to the brink now, in terms of affordability and costs of goods and services. If you're making good money and you order a sub-par product, it's definitely a frustration, but it's not the end of the world. But now, for so many, there is less marg…

To add to this, I think that spending more money these days helps a lot less. Higher prices these days mean more features, but not necessarily higher quality. Everything is a subscription, can only be controlled by their app, and is mass-produced in a factory in China, brought here and then sold with a story plus a huge markup. A less connected example: You want to buy a new couch. Budget: $2k. You get: * bad constru…

I paid $2,200 for a couch that's made in Canada from solid wood. Not sure I can agree with you.

https://www.urbanbarn.com/en/product/sibley-sofa-chaise-SIBL...

Re: Why are US consumers so angry? It's not just high prices

#144
post #101

I mean that's super easy. Go to a restaurant. Oh you better tip 20-30-50% (Because thats how they hide the bill, and put the lowest value on there). Bad service? YOU MONSTER YOU TIPPED 15% (15% is standard, and on top of higher prices- that is more money.. service+restaurant owners basically forced a 5%+ pay raise for no value). On top of that.. oh no menus.. get your own device so you can order from us. Walk into a…

The only people who think tipping is a good system is business owners who use it as an excuse to not pay living wages. Tips are a highly variable subsidy to workers so the owner's can maintain a higher profit margin

Re: Why are US consumers so angry? It's not just high prices

#145

All of the notes regarding the degraded quality and customer support / experience for products and services is true. But the additional factor is that so many of us are pushed to the brink now, in terms of affordability and costs of goods and services. If you're making good money and you order a sub-par product, it's definitely a frustration, but it's not the end of the world. But now, for so many, there is less marg…

To add to this, I think that spending more money these days helps a lot less. Higher prices these days mean more features, but not necessarily higher quality. Everything is a subscription, can only be controlled by their app, and is mass-produced in a factory in China, brought here and then sold with a story plus a huge markup. A less connected example: You want to buy a new couch. Budget: $2k. You get: * bad constru…

I always wondered how my coworkers in tech (imply to) spent so much money (even without kids) and then I hear things like "you can't buy a car for less than 50k these days" or read these posts. Then you test drive a 20k used car and the only thing that is more than 10% worse about it about it is how quickly your ego goes 0 to 60 :) A good couch costs around 1k and I'm pretty sure based on extensive experience the $200 IKEA couches are quite decent.

Re: Why are US consumers so angry? It's not just high prices

#146

[flagged]

Every single time someone mentions "TDS" all I can think is how much you sound like a literal cult member worshiping "Dear Leader". If you're incapable of independent thought using your own "God-given brain", that's not a thing to be proud of. It's a level of childish ignorance on-par with "Okay, Boomer" but much worse due to the "cult-mind" aspect of it.

Almost as good as when they call everyone else "NPCs" and claim they're all performatively "virtue signalling".

Re: Why are US consumers so angry? It's not just high prices

#147
How much is private equity to blame? At first I was tired of the bogeyman, but it's starting to show patterns. Working in tech, I've seen from colleagues the shannanigans played - they come in the form of taking out debt of one company, dooming it, to fund something else, they also come in the form of weird chargeback commitments with big vendors we all know - IBM, Google, especially Microsoft, Oracle, etc.

Here's a weird and mild anecdote. I have enjoyed using a combo duvet cover and covertlet, it works all year around, you can put the winter comforter in it, or it's heavy enough to use by itself. Used these for years, ordered from Amazon and BB&B. I spent a lot of time recently looking at the same thing. It was called Vue by Ellery Lifestyles. Eventually Google explained what happened - private equity gutted it in a classic tale of how private equity squeezes and destroys companies. Will spare you the boring but the gist:

(company is from 2010 or so)

"In 2017, Ellery Homestyles (the actual manufacturer of Vue) began aggressively restructuring and acquiring other bedding assets (like Extreme Linen) to scale up for massive digital and omnichannel retail.During this corporate scale-up, older multi-piece specialty sets like the 2-in-1 Barcelona coverlet were phased out to make room for high-volume, mass-market designs.Eventually, Ellery Homestyles' brands were absorbed into even larger manufacturing parents, like home textiles giant Keeco"

"The final blow to the brand's original identity came when Keeco’s private equity strategies ran into severe financial headwinds. Keeco aggressively loaded up on debt to merge with a bankrupt competitor, Hollander Sleep Products, in 2022. When major customer Bed Bath & Beyond went under, Keeco was left holding massive debt.To handle this, their private equity backer, Centre Lane Partners, executed a classic PE maneuver in early 2025: a corporate carve-out.They split the company in two. They rebranded the core utility bedding business as Live Comfortably and threw the struggling fashion bedding/window division into a separate sister company called Simply Interior Homes.

By June 2026, the newly formed fashion division filed for bankruptcy, with court filings explicitly stating that the private equity carve-out left the fashion business severely underfunded and hollowed out. Private equity essentially treated the brand exactly how the playbook dictates: it funded its initial growth, rolled it into a massive $1 billion corporate conglomerate to eliminate manufacturing complexity, and finally carved the company apart when debt mounted. The high-end, 100% cotton Vue Barcelona set was a casualty of a system designed to favor mass-production efficiency over specialty textile design."

Re: Why are US consumers so angry? It's not just high prices

#148

Earlier quoted context omitted.

Every single time someone mentions "TDS" all I can think is how much you sound like a literal cult member worshiping "Dear Leader". If you're incapable of independent thought using your own "God-given brain", that's not a thing to be proud of. It's a level of childish ignorance on-par with "Okay, Boomer" but much worse due to the "cult-mind" aspect of it.

Almost as good as when they call everyone else "NPCs" and claim they're all performatively "virtue signalling".

> Almost as good as when they call everyone else "NPCs" and claim they're all performatively "virtue signalling".

Yeah. The more of that sorta thing I see (and I see more of it daily these days) the more convinced I am that humanity is a "dead end" species. Here's hoping the cockroaches and tardigrades ("water bears") take better care of the planet than we did... :fingers crossed:

Re: Why are US consumers so angry? It's not just high prices

#149

All of the notes regarding the degraded quality and customer support / experience for products and services is true. But the additional factor is that so many of us are pushed to the brink now, in terms of affordability and costs of goods and services. If you're making good money and you order a sub-par product, it's definitely a frustration, but it's not the end of the world. But now, for so many, there is less marg…

No one ever cared, at least in the U.S. about 'food rent healthcare transport'. In the U.S. we don't combine those ideas together. Unless you're a student or a politician, almost no one talks like that.

You and I know it's connected in a sense.

But is it meaningfully connected? It plays into a story about corporate hegemony, money influencing politicians through lobbying, the power of health care conglomerates and large corporations.

But it doesn't have any teeth to the average person, who's talking about inflation, or they're talking about gas, or they're talking about taxes, or they're talking about health care bills. I never hear a unified narrative. Should I be? Is it helpful? Socialist narratives have a bad reputation, and our current socialist politicians talk a LOT about what happens overseas, or immigration, or matters of race and gender. I am talking about the U.S. socialists, here.

Re: Why are US consumers so angry? It's not just high prices

#150
post #143

Earlier quoted context omitted.

To add to this, I think that spending more money these days helps a lot less. Higher prices these days mean more features, but not necessarily higher quality. Everything is a subscription, can only be controlled by their app, and is mass-produced in a factory in China, brought here and then sold with a story plus a huge markup. A less connected example: You want to buy a new couch. Budget: $2k. You get: * bad constru…

I paid $2,200 for a couch that's made in Canada from solid wood. Not sure I can agree with you. https://www.urbanbarn.com/en/product/sibley-sofa-chaise-SIBL...

You lost us after "Canada." I have zero doubt things like furniture and clothing are going to be superior if made in Canada than the U.S. or China. I checked your link and there are no stores in the U.S. (or their zip code search doesn't work).
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