Proton AG Services is currently experiencing some issues

Post by msh » Fri, Jul 10, 2026, 5:30 PM UTC

danshipt wrote: post #27

Saris wrote: post #25

Earlier quoted context omitted.

I see, I don't use email for anything private because even if my mail server stores it encrypted, it passes through potentially multiple other servers on the way which have unknown privacy. It's just for notifications and newsletters mostly.

Doesn’t your bank require an email address? What about your job/employer? Never bought insurance online? I hate to use emails for private matters too, but can’t avoid it unfortunately

Post by aarondong » Fri, Jul 10, 2026, 5:49 PM UTC

robertlagrant wrote: post #23

aarondong wrote: post #4

literally signed up for proton mail, their yearly paid plan, around half an hour ago. I assumed an email service was supposed to be stable first, given how important it is. I was going to use proton mail as my contact email with my domain registrar. This outage may change my mind. REFUND?

I've used Proton for a couple of years and have never had problems before today, so I think their engineering is of a high standard. In fact, I applied for an Engineering Director role there not too long ago and they rejected me, so they must have extremely high standards!

Post by aarondong » Fri, Jul 10, 2026, 6:07 PM UTC

embedding-shape wrote: post #12

InsideOutSanta wrote: post #8

Earlier quoted context omitted.

All services have outages. The difference is that when Outlook goes out ( https://uptime.qodex.ai/outlook/incidents ), it's a happy occasion because nobody can work and we all take an hour off, but when something like Proton goes offline, we're the only ones who can't access our important stuff. Anyway, point is, Proton is generally very reliable, but shit happens.

> All services have outages. I've found this to be true too, that's why I've moved most of my personal email to my own email servers, so at least I can decide when those outages happen, as they tend to mostly happen when you do some changes, not just randomly by themselves. At once you've setup monitoring and recovery for the usual suspects (disks, network, etc).

Post by HackerThemAll » Fri, Jul 10, 2026, 8:04 PM UTC

Post by constantius » Sat, Jul 11, 2026, 12:52 AM UTC

RandomGerm4n wrote: post #24

Saris wrote: post #18

Earlier quoted context omitted.

What made you pick proton over something like mailbox.org? You'd get calendar and contacts sync, IMAP and POP access, custom domains, really nice webmail, and so on.. Proton seems really limited for what you get, and the webmail is absolutely abysmal in performance and design.

Mailbox.org is based in Germany, which is why you generally cannot trust its feature that automatically encrypts all incoming emails. Other german mail providers, such as Tuta, have already been forced at the direction of government authorities to store every incoming email from certain accounts separately in unencrypted form. Even though Proton also cooperates with authorities, Swiss data protection laws are signifi…