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New York City to ban deceptive subscription practices

theguardian.com

81–90 of 363 posts

Re: New York City to ban deceptive subscription practices

#82

Nintendo (subscription I have for my switch to access some older a classic games btw) is very good reminding me I have a subscription and whether I want to cancel (or renew). I don't have the email at hand but what I remember is thinking they really desire you to reflect to cancel (rather than a push to renew) if not wanting continued service. Sentiment of politeness and I find a good example what to do. Also, not a…

Maybe their PMs haven't attended top MBA schools in the USA, yet

Re: New York City to ban deceptive subscription practices

#83
post #16

These rules are great but “landmark” seems like puffery, as California has had such rules for quite a while. Ironically that has meant it’s hard to unsubscribe from the New York Times except in California.

I once wrote code that checks location before hiding/showing the cancel button. It’s really absurd that the nice experience exists on all subscription sites by now but you only get to see it if your state demands it.

Why would you do something so immoral?

Re: New York City to ban deceptive subscription practices

#84
post #78

Should ban the tips if it’s not included in “hidden fees”, and force restaurants to pay proper wages like other workers.

for service workers, up to 25k in tips can be deducted from taxable income ("no tax on tips")

Why should customers need to care about a store’s employees tax bracket

Re: New York City to ban deceptive subscription practices

#85
post #78

Should ban the tips if it’s not included in “hidden fees”, and force restaurants to pay proper wages like other workers.

for service workers, up to 25k in tips can be deducted from taxable income ("no tax on tips")

Is there something about serving people food that means you should get a tax break? Or is that just a holdover of cash tipping to kindly get servers to actually declare the full value if their tips as wages instead of just saying they magically weren't tipped all year

Re: New York City to ban deceptive subscription practices

#86
post #83

Earlier quoted context omitted.

I once wrote code that checks location before hiding/showing the cancel button. It’s really absurd that the nice experience exists on all subscription sites by now but you only get to see it if your state demands it.

Why would you do something so immoral?

To get paid, obviously. We're all self interested actors here.

Re: New York City to ban deceptive subscription practices

#87

Earlier quoted context omitted.

I really appreciate companies that are transparent with renewals. I’m sure it cuts down on customer support load a lot too. Kagi goes as far as not billing you if you don’t use their service in the prior month. I was pretty shocked the first time I got that email. Made me a customer for life.

Sadly, it's often just because they were forced by the EU and several other markets.

Well yeah in a perfect world we would not need laws against greed and fraud but alas.

Re: New York City to ban deceptive subscription practices

#88

Earlier quoted context omitted.

I really appreciate companies that are transparent with renewals. I’m sure it cuts down on customer support load a lot too. Kagi goes as far as not billing you if you don’t use their service in the prior month. I was pretty shocked the first time I got that email. Made me a customer for life.

Sadly, it's often just because they were forced by the EU and several other markets.

I think the card networks are responsible for forcing subscription reminders. Annual renewal and when a trial ends.

They don't like disputes so it's preemptive.

Re: New York City to ban deceptive subscription practices

#89
post #83

Earlier quoted context omitted.

I once wrote code that checks location before hiding/showing the cancel button. It’s really absurd that the nice experience exists on all subscription sites by now but you only get to see it if your state demands it.

Why would you do something so immoral?

You should ask that question to the workers at palantir

Re: New York City to ban deceptive subscription practices

#90
post #17
post #10

Earlier quoted context omitted.

> which is bullshit because the drip pricing that most people complain about is the X% "service charges" and "lifestyle fees" that restaurants have at the bottom of their menu in small print. I don't think I go to the same restaurants as everyone else.

It's unfortunately somewhat common these days and personally I actively avoid any place which does this. At least it's only somewhat common rather than the standard so it's still possible. Couple of examples: https://sushiconfidential.com/wp-content/uploads/2024/07/sc_... "3.5% Living Wage Surcharge added to each bill which allows us to provide the service you have always enjoyed!" https://www.pacificcatch.com/menu/…

They need to price it in to the menu.

I run Union electrical jobs and I don’t list out every fringe benefit they receive on an itemized invoice. It’s $163/hr with everything baked in.

If restaurants want to pay a living wage, charge more money for food.

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