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PlayStation can delete all your digital games after 3 years of inactivity (EU)

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Re: PlayStation can delete all your digital games after 3 years of inactivity (EU)

#2
I'm not in the EU, but had 2 accounts with Sony/Playstation (I'm pretty sure both sat unused for more than 3 years). I tried to delete one and it seemed impossible. The FAQ said to call support. I called, waiting for 45 minutes, and they said they couldn't help me and hung up before I could respond.

While I believe they would delete a user's games, I don't know if they would actually willingly give up holding on to customer data.

My guess is this is more of a CYA incase they want to clean up accounts at some point, rather than something they actively do.

Re: PlayStation can delete all your digital games after 3 years of inactivity (EU)

#3

I'm not in the EU, but had 2 accounts with Sony/Playstation (I'm pretty sure both sat unused for more than 3 years). I tried to delete one and it seemed impossible. The FAQ said to call support. I called, waiting for 45 minutes, and they said they couldn't help me and hung up before I could respond. While I believe they would delete a user's games, I don't know if they would actually willingly give up holding on to c…

> While I believe they would delete a user's games, I don't know if they would actually willingly give up holding on to customer data.

So basically you get worst of both worlds, great.

Re: PlayStation can delete all your digital games after 3 years of inactivity (EU)

#5
post #4

"Sony correctly implements GDPR requirements in the EU" is a less exciting headline I guess.

That is not how gdpr works. If you have a legitimate reason to hold the data. You can. Ensuring people have access to purchases is a very legitimate reason.

Re: PlayStation can delete all your digital games after 3 years of inactivity (EU)

#7
post #5
post #4

"Sony correctly implements GDPR requirements in the EU" is a less exciting headline I guess.

That is not how gdpr works. If you have a legitimate reason to hold the data. You can. Ensuring people have access to purchases is a very legitimate reason.

Is there evidence that European courts have sided with that? “We’re holding onto all your data indefinitely just in case you log in again several years from now” seems to be the antithesis of GDPR and I can’t discern the difference between that and what you’re suggesting.

I believe EU has dug their own hole here. And the best move would be to pass more legislation to explicitly require the retention (and transfer, ideally) of purchased digital goods.

Re: PlayStation can delete all your digital games after 3 years of inactivity (EU)

#8
I was surprised to come back to my XBOX account after 10 years in the US and see that very old digital purchases from previous console generations were not only still available, but actually playable on the latest console through transparent emulation! They did a pretty good job with that.

Re: PlayStation can delete all your digital games after 3 years of inactivity (EU)

#9

You know, all those people making new n64, playstation, and gameboy titles might be onto something. Apart from steam, I don't think I've heard anything but bad news from modern consoles.

Honestly, there's never been a better time to be writing games for those platforms. The SDK's are much improved from the proprietary stuff available at the time and the hardware is very well understood. People have been pulling off some utter witchcraft on the N64.

Re: PlayStation can delete all your digital games after 3 years of inactivity (EU)

#10
post #5

Earlier quoted context omitted.

That is not how gdpr works. If you have a legitimate reason to hold the data. You can. Ensuring people have access to purchases is a very legitimate reason.

Is there evidence that European courts have sided with that? “We’re holding onto all your data indefinitely just in case you log in again several years from now” seems to be the antithesis of GDPR and I can’t discern the difference between that and what you’re suggesting. I believe EU has dug their own hole here. And the best move would be to pass more legislation to explicitly require the retention (and transfer, id…

No need to wait for the courts’ opinions: controllers must keep the data for a limited amount of time (which can be something like “3 years after the last connection”) under GDPR article 5(1)e.
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