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98% isn't much

whynothugo.nl

61–70 of 367 posts

Re: 98% isn't much

#61
post #4

Reminds me of the Meat Loaf song “Two Out of Three Ain’t Bad” which was released in Japan as 66%の誘惑 “66% is Good Enough” etc https://www.discogs.com/release/8303076

Isn't 誘惑 more like “allure, temptation, seduction”?

My Japanese is very bad, but I think it would be translated back into english as 'the allure of 66%'

Re: 98% isn't much

#62
There are cases when providing service for remaining 2% isn't profitable. It's better just say "sorry".

I used to work in company where we have spent a lot of time making custom fixes for our software in order to work-around wired hardware/software bugs on machines of individual customers. Yes, we provided service for remaining 2% or so, but in cost of slowing-down overall product development and not making our product better for remaining 98%.

Re: 98% isn't much

#63

I usually go by CanIUse's global percentage when deciding if I can utilize a new browser feature, and right now it's 90.81% ( https://caniuse.com/css-nesting ) That's a bit lower than I would be comfortable with, however not that bad, we have been even considering switching all our images to AVIF: https://caniuse.com/?search=AVIF And google uses Webp all over the place and that's sitting at 96% https://caniuse.com/we…

For anyone who didn't know, caniuse lets you upload your actual usage data. Then for any capability, next to global support you also see the stats for your user-base.

https://caniuse.com/ciu/settings#usage

Re: 98% isn't much

#64
post #29
post #8

I agree the general premise but do not agree when it comes to browser support. I feel like we should be building for the 98% or even 95% and force the remaining to upgrade their browsers. I've built for the IE6 - IE11 era for a painful and long time. I do not give a shit if you want to use a 3 year old browser at this point. Go look at a blank screen.

Some people are locked in old devices and can't upgrade. Basically you are doing class discrimination...

Which is perfectly fine for businesses. If I sell $10,000 suits then I don't care about people buying $5 undergarments.

Re: 98% isn't much

#65
post #8

I agree the general premise but do not agree when it comes to browser support. I feel like we should be building for the 98% or even 95% and force the remaining to upgrade their browsers. I've built for the IE6 - IE11 era for a painful and long time. I do not give a shit if you want to use a 3 year old browser at this point. Go look at a blank screen.

What you describe is not feasible in competitive mature markets like good part of e-commerce.

As of 2024 at one of my clients we were still supporting IE8 and as of 2026 I still have significant traffic at some clients from IE9 and 11 or ancient firefox/chrome versions.

The reason is quite simple when you analyze the data: it's concentrated between 8.30 and 5.30 pm.

Those are people sitting at their desk in a bank or some different office. They cannot install other browsers, they cannot update them. Their perfectly working computers (for their job) may not even support newest browsers at all.

Losing 2-6% of the office hours traffic of those well paid-stable job individuals has an outsized impact on revenue and margins that cannot be estimated by naive data analysis.

In other sectors many users are B2B2C retailers in machinery or carpentry using the same computer they bought 15 years ago and they need to provide a quote to the customer in front of them. Single orders can easily be 5 or even 6 figures.

Small numbers in many sectors not only matter they have an outsized impact and a compounding effect long term.

Re: 98% isn't much

#66
post #8

I agree the general premise but do not agree when it comes to browser support. I feel like we should be building for the 98% or even 95% and force the remaining to upgrade their browsers. I've built for the IE6 - IE11 era for a painful and long time. I do not give a shit if you want to use a 3 year old browser at this point. Go look at a blank screen.

>> I do not give a shit if you want to use a 3 year old browser at this point. Go look at a blank screen. And I don't give a shit about your site/content/whatever. If you don't work with Firefox or my old Mac browser, your whatever isn't worth my time. For "content" sites this is insanely true, even for "news".

Using a 3 year old browser eh?, let me dig up a link for you to click.

Re: 98% isn't much

#67
This analogy is bad: Nobody is going to die or get food poisoning because their old browser doesn't work on a website.

A better analogy would be a restaurant deciding not to cater to the 1% of the US population that have celiac disease (cannot eat gluten), or the 2% that have issues with dairy.

Re: 98% isn't much

#68

Earlier quoted context omitted.

I like how you equate 10 year old browser users with luddites?

It’s very difficult for the average person to use a ten year old browser; in fact I’d offer that the only way to use a ten year old browser is to be an expert and do so intentionally.

Or use a smart TV (most apps on TVs are web apps. Enjoy: https://developer.samsung.com/smarttv/develop/specifications...

Re: 98% isn't much

#69
But is it? Addressing 98%of TAM, is?

Suppose 98% users have not had any sessions crash. You want to build an addon feature that 10% of your users will buy and which will increase the revenue from those users by 30%.

Do you spend time building the feature, or trying to understand why 2% of users sometimes see crashes?

Re: 98% isn't much

#70
post #50

Alternatively, 98% is plenty . If your business plan requires you to capitalize on more than 98% of the market, it's already a failure. It'll never happen. As always, it's an "it depends" situation. If your userbase is largely luddites, then maybe you need to support 10+ year old browsers that can't be updated. Otherwise, you can probably just worry about people who are using computers new enough to actually update t…

Unfortunately some business are critical where is not an option or very expensive for someone to not use it. For example, Uber, a Visa immigration website, low cost air carrier booking site, etc.

Yeah but as long as they’re not public services, the business can just decide to not serve these clients. There’s no recourse possible for these clients.
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