Earlier quoted context omitted.
The craziest for me is companies that sticking stochastic agents into automated business processes and expecting stable/reliable outcomes. Businesses want deterministic processes in the vast majority of cases.
People are stochastic. You build reliable processes out of unreliable parts with feedback and self-correcting mechanisms. AI is not actually magically special in this regard. It has higher variance and we're still figuring out how to get all the tradeoffs right.
That is to say I do agree that building reliable processes out of unreliable parts with feedback is the modus operandi. However AI cannot meaningfully handle feedback and learn. And that is a key unsolved problem.