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Leanstral 1.5

docs.mistral.ai

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Re: Leanstral 1.5

#131

Post by poszlem »

sajithdilshan wrote: post #128
Grimblewald wrote: post #33

Got curious, sign up, add money to account, try to use. Can't, it's a labs model. Fine, let's enable labs. Can't, unspecified error. Fine, lets contact customer support as instructed, can't no customer support, just a half-assed FAQ, that seems vibe-coded and searched poorly, totally irrelevant answers coming up for all queries tried. Then it hit me: If AI makes good customer support, then why does no AI company use…

You got the authentic European customer support. In America the customer is king and in Europe the customer is shit

[flagged]

Re: Leanstral 1.5

#132

Post by victorbjorklund »

sajithdilshan wrote: post #128
Grimblewald wrote: post #33

Got curious, sign up, add money to account, try to use. Can't, it's a labs model. Fine, let's enable labs. Can't, unspecified error. Fine, lets contact customer support as instructed, can't no customer support, just a half-assed FAQ, that seems vibe-coded and searched poorly, totally irrelevant answers coming up for all queries tried. Then it hit me: If AI makes good customer support, then why does no AI company use…

You got the authentic European customer support. In America the customer is king and in Europe the customer is shit

Yea, because the tech gigants are known to have a good support. You won’t be talking to a real human in Google, Facebook, OpenAi if you are just a normal consumer/tiny business.

Re: Leanstral 1.5

#133

Post by nok22kon »

disgruntledphd2 wrote: post #112
nok22kon wrote: post #97

Earlier quoted context omitted.

so where are all the EU global software/tech companies? why is EU so reliant on US software? why do the best EU software developers move to US?

Because the US has vastly larger capital markets, and they suck in money globally such that there's more funding for new, high risk reward software.

why dont they invest in the amazing EU software companies then?

Google bought DeepMind, so its possible

but not much interest

Re: Leanstral 1.5

#134

Post by embedding-shape »

nok22kon wrote: post #97
embedding-shape wrote: post #95

Earlier quoted context omitted.

Obviously untrue, any place on earth you get rewarded for being better at your job, either directly by being promoted or after asking/getting a higher salary, or indirectly by being able to change jobs by outright being better. This is true in most sectors, especially in software where it's really easy to switch jobs if you have the slightest amount of brain power. Where are all these misconceptions come from? And ho…

so where are all the EU global software/tech companies? why is EU so reliant on US software? why do the best EU software developers move to US?

Do you think those things are all because of "there is no incentive in general in EU to be excellent at your job"? How on earth is all these things you're complaining about related? You're seemingly only interested in listing what you think EU does wrong, but none of your arguments are connected, why don't you write one proper comment instead of this trash you're sharing currently?

Re: Leanstral 1.5

#135

Post by [deleted] »

embedding-shape wrote: post #90
nkmnz wrote: post #87

Earlier quoted context omitted.

I am German living in Germany and yes, I think not organizing a holiday replacement when you leave for more than a week is a sign of negligence and indifference; but unfortunately, it becomes more and more common to behave in that way. Many projects don't make any progress between mid of June and late August, depending on the number and diversity of stakeholders. I'd like to declare these ~10 weeks "individual contri…

> Many projects don't make any progress between mid of June and late August, depending on the number and diversity of stakeholders That's what, less than 8 weeks, in a year of 52 weeks, where things progress slower, and this is supposedly a big issue? And even if you know and understand that these other people are humans too, just like you, this is seen as "narcissism" and "selfishness", that they take vacations in t…

[deleted]

Re: Leanstral 1.5

#136

Post by nkmnz »

dopidopHN2 wrote: post #89
nkmnz wrote: post #87

Earlier quoted context omitted.

I am German living in Germany and yes, I think not organizing a holiday replacement when you leave for more than a week is a sign of negligence and indifference; but unfortunately, it becomes more and more common to behave in that way. Many projects don't make any progress between mid of June and late August, depending on the number and diversity of stakeholders. I'd like to declare these ~10 weeks "individual contri…

Aaah the perfect German neighbors. Always right, always on top of things. What can you do? I guess we're in vacance? Oupsy. *shrug in french* Bisous !

What are you talking about? I was referring to German companies where we don't have proper holiday replacements for internal projects, as well as for those with external partners.

Re: Leanstral 1.5

#137

Post by nkmnz »

valesco wrote: post #126
dopidopHN2 wrote: post #89

Earlier quoted context omitted.

Aaah the perfect German neighbors. Always right, always on top of things. What can you do? I guess we're in vacance? Oupsy. *shrug in french* Bisous !

Wait I'm Belgian and it is basically unheard of that a company cannot answer a customer's message for a month. If it is a small company, then the owner will answer. If it is bigger, holidays will be planned so that no interruption will occur. Companies can close completely for a week, usually between Christmas and New Year. That's all.

I was referring to (mostly) internal projects in "German Mittelstand". Some of them with external partners. Customers might have the same problem, though, if they rely on the expertise of a single specialist. Regular customer support is usually available 8 hours per day, 5 days per week, but that's not what I was referring to. They usually don't manage projects.

Re: Leanstral 1.5

#138

Post by nkmnz »

embedding-shape wrote: post #90
nkmnz wrote: post #87

Earlier quoted context omitted.

I am German living in Germany and yes, I think not organizing a holiday replacement when you leave for more than a week is a sign of negligence and indifference; but unfortunately, it becomes more and more common to behave in that way. Many projects don't make any progress between mid of June and late August, depending on the number and diversity of stakeholders. I'd like to declare these ~10 weeks "individual contri…

> Many projects don't make any progress between mid of June and late August, depending on the number and diversity of stakeholders That's what, less than 8 weeks, in a year of 52 weeks, where things progress slower, and this is supposedly a big issue? And even if you know and understand that these other people are humans too, just like you, this is seen as "narcissism" and "selfishness", that they take vacations in t…

What I wrote: "not organizing a holiday replacement when you leave for more than a week is a sign of negligence and indifference"

What you read: "taking vacations in the summer is 'narcissism' and 'selfishness' (...) these other people are humans too, just like you... this is borderline insane and inhuman, do you never rest?"

I rest my case, thank you. Also, 2.5 months are closer to 11 weeks than 8 weeks, but you don't seem to care about a sincere discussion anyways.

Re: Leanstral 1.5

#139

Post by bitlad »

Grimblewald wrote: post #33

Got curious, sign up, add money to account, try to use. Can't, it's a labs model. Fine, let's enable labs. Can't, unspecified error. Fine, lets contact customer support as instructed, can't no customer support, just a half-assed FAQ, that seems vibe-coded and searched poorly, totally irrelevant answers coming up for all queries tried. Then it hit me: If AI makes good customer support, then why does no AI company use…

Atleast the UI looks nice. But I'm having trouble navigating it.

Re: Leanstral 1.5

#140

Post by Grimblewald »

Mashimo wrote: post #41
Grimblewald wrote: post #33

Got curious, sign up, add money to account, try to use. Can't, it's a labs model. Fine, let's enable labs. Can't, unspecified error. Fine, lets contact customer support as instructed, can't no customer support, just a half-assed FAQ, that seems vibe-coded and searched poorly, totally irrelevant answers coming up for all queries tried. Then it hit me: If AI makes good customer support, then why does no AI company use…

Further down someone said the support is great and they respond within the day.

I did get a refund quite quickly, after I finally figured out how to contact their support, which in some stroke of cosmic humor took deepseek to figure out because using their website left my trapped in a dead-end loop. Asking mistral for help lead to links that all 404'd or the same useless help section / faq page.
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