> I think stuff like this is much better settled with compensation than legislation.
Then you'd still need legislation for the compensation, or it ain't happening.
> Someone's shift ends at 2pm and you take over. At 2:05 you realize you need to ask them if a client issue got resolved or if they did some important item on their task list.
Not allowed to require someone to pick up the phone != not allowed to call them. And I think some general sense still applies, the spirit of the law, if you will. If it happens rarely, is only about important stuff, is not taken for granted (!), I think most people wouldn't mind. If you treat a worker well and appreciate them doing something they didn't have to do, they will notice. And if they're a jerk causing grief for the company over technicalities, just because they can, you will notice, and the sooner the better.
But let's say no, you can't even look at them once they're off the clock, much less ask them anything. Then the person who fucked up the handover will never do whatever mistake lead to that again. If it was an unavoidable thing, something that just happens every now and then, a cosmic ray that flipped a bit -- why expect to be able to externalize those costs to the unpaid worker? It's part of the business, whatever that business is.
> eventually that extra cost gets passed down to customers.
Funny how it's never the third yacht for the CEO who cannot even not look goofy on one that does that, but grandma not being called from one of her 3 jobs at 2am, that will absolutely drive costs through the roof!
Kidding aside though, you opened with
> my friends would de-prioritize jobs with lots of on-call needs, but would still take the jobs if they were exceptional in some way or the comp was especially good. Why can't we do that in most other job categories as well?
But by the end of your comment, this is a problem that raises prices for everyone? Huh? Am I missing something?
And hey, it also slightly raises salaries and lowers blood pressure for everyone. It means that when a company does something for me, I know someone wasn't mistreated to make it happen. That's just a cool thing I want as much of in my life as possible.