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Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

bloomberg.com

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Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#381

Post by lazide »

xprnio wrote: post #353
rmason wrote: post #342

Back in the nineties Ford ran a lot of ads about how quality was job one. But in the last twenty years their quality declined by a large amount at the same time other brands were getting better. I say that as a lifelong fan of Ford, quality was why I left the brand two years ago.

(As a non American) I remember hearing a joke that goes something like “How do you fix a Chevrolette? Buy a Ford”, but nowadays I guess a bike is a better option

There is also the ‘joke’ - What does Ford stand for? Fix Or Repair Daily.

None of the US automakers have good quality reputations. If you want something that works reliably, get a Toyota.

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#382

Post by lazide »

rmason wrote: post #376
lowbloodsugar wrote: post #351

Earlier quoted context omitted.

If a company is saying “X is job one” it’s because they suck at X. They sucked at quality. They still suck at quality.

Actually in the latest J.D. Power initial quality ratings they took a big step up in quality. I think it was the first time in 15-20 years that they were on the list of recommended major brands. https://archive.is/VcL8c

JD power is pay to play. Ford just kicked in more money this year.

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#383

Post by fn-mote »

AceJohnny2 wrote: post #372
pmontra wrote: post #360

Earlier quoted context omitted.

And yet all the time you spend performing those recalls should be annoying. Maybe you don't plan to eventually sell your car on the second hand market but if you do, a car without all the required recalls could have a lower value than one with all the recalls applied.

eh, every 6 months to a year I bring the car in to the dealer to handle the stack of pending recalls, during which I get a rental, courtesy of Ford. It's not much of a deal for me. Few of the issues I've experienced with the car were clearly tied to quality issues: 1) Battery died a few times, but maybe that was user error 2) squirrels/rats nibbled the engine cable harness, a not-uncommon occurrence in our area. Only…

> every 6 months to a year I bring the car in to the dealer to handle the stack of pending recalls

The fact that you find this acceptable is amazing to me.

Sounds like a complete failure of quality control.

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#384

Post by DangitBobby »

rmason wrote: post #376
lowbloodsugar wrote: post #351

Earlier quoted context omitted.

If a company is saying “X is job one” it’s because they suck at X. They sucked at quality. They still suck at quality.

Actually in the latest J.D. Power initial quality ratings they took a big step up in quality. I think it was the first time in 15-20 years that they were on the list of recommended major brands. https://archive.is/VcL8c

I'm very skeptical of the initial quality studies. No idea how well predict long term (or even 5 year) quality.

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#386

Post by docjay »

kortilla wrote: post #364
rmason wrote: post #342

Back in the nineties Ford ran a lot of ads about how quality was job one. But in the last twenty years their quality declined by a large amount at the same time other brands were getting better. I say that as a lifelong fan of Ford, quality was why I left the brand two years ago.

Ebbs and flows with these companies. If you got used to driving in the 70s then the FORD meme was “Fix Or Repair Daily”.

Fix or replace daily. Fixing and repairing are the same. ;)

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#387

Post by calcifer »

WarmWash wrote: post #136

Ford has hired 350 engineers over the last 3 years which happened alongside short comings in using AI inspection tooling. This has nothing to do with LLMs and instead is almost certainly about their MAIVIS and AiTriz pilots, which use old school CNNs on custom IBM hardware to do visual inspections.

The article has named sources for its quotes, whereas your comment relies entirely on "almost certainly" which sounds a lot less informed.

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#388

Post by pjmlp »

murphomatic wrote: post #341

Get ready for this to become a common theme. Boardrooms are still engaged in the fever-dream promise that AI will solve all their problems, particularly those involving pesky humans. The simple lesson of "AI is another tool" will be a hard-learned one. Some industries, such as software, will take more time to mop themselves into a corner before they discover that velocity should never be a first-class concern. Speed…

As we have seem with offshoring, any company whose main business isn't producing software, isn't coming back in-house, even if the quality for engineering team themselves sucks.

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#389

Post by Grum9 »

samudrijan wrote: post #369
xprnio wrote: post #353

Earlier quoted context omitted.

(As a non American) I remember hearing a joke that goes something like “How do you fix a Chevrolette? Buy a Ford”, but nowadays I guess a bike is a better option

Fix Or Repair Daily

Found On Road Dead

Re: Ford AI hiccups push carmaker to rehire ‘gray beard’ inspectors

#390

Post by tonyhart7 »

Retric wrote: post #378
xantronix wrote: post #370

Earlier quoted context omitted.

The wisdom to understand that velocity is not equal to value; and the optimism that this will all end at some point.

Companies ultimately don’t have a choice here. They can do what works, or they can fail. Large enough companies with enough inertia can do really dumb things for a while, but even giants fall.

or they just need really capable AI that are better than 99% human
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